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Title

Crystal Spa Guest Service Attendant 

Category Fitness & Spa  
Full-Time/Part-Time Full-Time and/or Part-Time  
Employment Type Seasonal Opportunity for the 2019-2020 Winter Season.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  
Description

The Crystal Spa is seeking a Guest Service Attendant who has overall responsibility for monitoring and cleaning the spa to include but not limited to, reception area, waiting areas, treatment rooms, storage rooms and prep area. Incumbent must utilize available resources to provide excellent guest satisfaction.

Duties to include but not limited to:

  • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash in the locker rooms.
  • Restocks all linens in locker rooms and appropriate guest areas.
  • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up. Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
  • Escorts spa guests to changing areas in a courteous and timely manner.
  • Explains the set-up and workings of the locker rooms, bathroom, and shower to the guests.
  • Ensures all areas are clean and replenishes supplies as needed.
  • Understands the basics of the spa menu and products in order to communicate knowledgeably with guests.
 
Position Requirements

Competencies:

  • Excellent communications skills written and verbal.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Prior experience with point-of-sales (POS) systems, MS Office, bank reconciliations, cash handling, phone systems and general internet required.
  • Clear and concise verbal communication skills.
  • Self-directed and able to maximize use of time, resources and technology.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.

Education:

  • High School diploma or equivalent required.

Physical & Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • The employee is occasionally required to taste or smell.
  • The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Non-smoking candidates preferred.
 
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!



Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  
Additional Information A hiring manager will be available at the Winter Job Fair for interviews on Tuesday, November 12th from 4pm to 7pm.  

This position is currently not accepting applications.

To search for an open position, please go to http://CrystalMountain2.appone.com




 


 
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