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Retail Sales Associate 

Category Retail  
Full-Time/Part-Time Full-Time and/or Part-Time  
Employment Type Seasonal position for 2019-2020 Winter Season with Year Round opportunity.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  

Seeking Retail Sales Associates who will be responsible for assisting guests in our Mountain Sports retail outlet using cash register and providing helpful and knowledgeable service to guests.

Job duties include but not limited to:

  • Offer friendly service to customers by responding to their needs and questions ensuring a memorable shopping experience.
  • Maintain the merchandise and visual presentation standards throughout the store.
  • Assist with the daily operational functions of the department.
  • Assist with merchandising and floor moves.
  • Clean work area in slower time to include windows, counters and displays.
  • Educate guests and co-workers on important details of merchandise.
  • Follow shop procedures on all required forms, waivers and protocols.
  • Review all industry and maker warranty details to provide accurate information to guests on purchases and on implications of modifications.
  • Provide efficient service on all orders and clearly communicate expected timeline for completion to guests and to other staff.
  • Maintain a clean and safe work environment.
  • Follow all departmental and accounting cashier procedures.
  • Other duties as assigned.
Position Requirements


  • Strong math and reading skills.
  • Excellent verbal and written communication skills.
  • Ability to count back change and reconcile a bank.
  • Proficient understanding of hospitality reservations software (i.e. SMS) and Point of Sales (POS) retail systems.


  • High school diploma or equivalent required.

Physical Requirements:

  • Ability to work on one’s feet the majority of the workday.
  • Ability to work outdoors for events as business needs may dictate.
  • Avid enthusiast in outdoor recreation preferred.

Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • The employee is frequently required to walk. The employee is occasionally required to climb or balance.
  • The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Ability to work outdoors for events as business needs may dictate.
  • Must be age 18 or over to work handling cash at night.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Non-smoking candidates preferred.
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!

Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  

This position is currently not accepting applications.

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