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Title

Tuning Technicians 

Category Skier Services  
Full-Time/Part-Time Full-Time and/or Part-Time  
Employment Type Winter 2019-2020 Seasonal Position.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  
Description

Seeking Ski Tuning Service Technicians who are responsible for providing quality tunes and repairs, and to offer informed customer service and ensuring the shop procedures are followed. This is both a technical and guest service position.

Job duties include, but are not limited to:

  • Service and repair customer merchandise according to established guidelines.
  • Recommend which tune will best benefit a guest's equipment, and be able to sharpen, wax and drill equipment.
  • Complete accurate paperwork and prioritize orders in an expedient manner.
  • Perform post incident rental fleet inspections and maintain proper paperwork.
  • Assist in generating sales with promotion suggestions and informing customers of their options to meet their individual needs.
  • Remain current on industry products, trends, and demonstrate knowledge.
  • Maintain all paperwork according to policy and procedure.
  • Adhere to all safety procedures regarding use of tools and equipment.
  • Ensure guests fully complete all forms before work is performed.
  • Maintain cleanliness of the shop and proper and safe storage of all equipment.
  • Maintain par levels of supplies, prepare order recommendations within budget.
  • Coordinate with rental staff to insure proper tuning of rental fleet.
  • Pass and maintain certification with all binding manufacturers.
  • Operate tuning equipment needed to tune skis and snowboards.
  • Assist the rental department during high volume periods.
  • Other duties as assigned.

 
Position Requirements

Competencies:

  • Clear and concise verbal and written communication skills.
  • Ability to read and interpret specifications and directions on products/procedures.
  • Self-directed and able to maximize use of time and resources.
  • Exemplifies professional conduct and adherence to company Core Values.

Education:

  • High School diploma or equivalent required.

Physical & Other Requirements:

  • While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk.
  • The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and /or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Non-smoking candidates preferred.
 
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!



Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  

This position is currently accepting applications.

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