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Snow Sports Desk Staff 

Category Skier Services  
Full-Time/Part-Time Full-Time and/or Part-Time  
Employment Type Winter 2019-2020 Seasonal Position.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  

Seeking Snow Sports Desk Staff who are responsible for Ticket & Rental sales, selling and making reservations for Snow Sports lessons, Nastar & race registration and sales and handling any operational procedures that accompany these duties.

Job duties include but are not limited to:

  • Assist guests with reservations and smooth check-in/check-out procedures.
  • Prepare lesson card and get child fitted with equipment and ready to get out on the snow
  • Promote safety and skier/rider responsibility as a top priority.
  • Assist Ski Instructors with ski lessons.
  • Handle financial transactions in a responsible and honest manner.
  • Maintain accurate records and communicate questions or concerns with supervisor.
  • Prepare and serve snacks and meals to children in a timely, efficient and sanitary manner.
  • Maintain cleanliness of the MAZ facility.
  • Read and comply with the Crystal Mountain Employee Handbook, MAZ Policy & Procedures Manual and be responsible for keeping up to date with the Communication Log, emails, required training and meetings.
  • Enthusiastically promote all Snow Sports programs and events.
  • Maintain a positive, creative, friendly, courteous and enthusiastic attitude with guests and fellow employees.
  • Understand Snow Sports School profit objectives and strive to meet those departmental goals in relationship to your personal goals.
  • Advise a supervisor and/or ski patrol of hazardous situations.
  • Perform other jobs and duties as assigned.

Position Requirements


  • Previous experience with Sales 32, SysManager and SMS a plus.
  • Microsoft Excel, Word, Access, Outlook
  • Clear and concise verbal communication skills.
  • Self-directed and able to maximize use of time, resources and technology.
  • Able to analyze, interpret and present data in various formats.
  • Able to work with computers, faxes, copiers, scanners and various other technologies in offices and on resort.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.


  • High School diploma or equivalent required.
  • Combination of education and experience that enables performance of all aspects of the position.

Physical & Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to stand and talk or hear.
  • The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and /or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Non-smoking candidates preferred.
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!

Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  

This position is currently not accepting applications.

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