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Senior Director, Human Capital 

Location Canonsburg, PA (Southpointe Administrative Office- 1001 Consol Energy Drive)  
Category Human Resources  

General Position Description:

The Senior Director, Human Capital will serve as the primary source of planning and implementation of cultural, employee engagement and talent management programs primarily focusing on culture programs, performance management system administration, employee engagement and retention tracking and programs.

MedExpress Core Responsibilities:

  • Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.
  • Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
  • Through genuine and positive communication, makes each customer feel informed, understood, and special.
  • An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
  • Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
  • Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
  • Adherence to standards of business conduct and compliance.

MedExpress Leadership Responsibilities:

  • Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement.
  • Maintains the perseverance to drive and sustain the changes that occur at MedExpress, while being resilient and flexible, and inspiring and motivating the team.
  • Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments.
  • Creates a work environment in which people are able to perform to the best of their abilities.

Principal Duties and Responsibilities:

  • Identifies the business's needs and sets the Human Capital priorities for the team around them. Develops Human Capital strategies to strengthen the talent and retention across the business.
  • Partners with the Centers of Expertise to develop solutions around talent development, recruitment, internal bench strength, engagement and recognition.
  • Develops solutions around creating a positive work environment.
  • Leads the employee relations area, ensuring fair treatment of employees, decisions are based on facts and company values and that proper protocol and processes are followed. Manages the case management system.
  • Provides advice to leaders around talent strategies, compliance and leadership decisions.
  • Coaches employees and leaders on personal effectiveness.
  • Improves HR processes for efficiency.

Working Relationships:

  • Reports directly to the Vice President, Human Capital.
  • Manages a team of Human Capital partners.
  • Works closely with business/operations leaders.
Position Requirements


  • Bachelor’s Degree Required. 7-10 years of experience as a Human Resources Business Partner.
  • 5 or more years of Management experience.
  • Demonstrated ability to develop Human Resources solutions to address business needs.
  • Strong experience in leading employee relations.
  • Experience in leading an organization’s on-boarding, performance management, talent review processes.
  • Ability to influence decision makers.
  • Project management experience.

Working Conditions:

  • Non-Center Based. Requires: the ability to sit at a computer for hours at a time (with some bending and stooping), travel to Centers (if so, the noise level is moderate and there is potential for exposure to infectious diseases and blood-borne pathogens), and ability to lift 50 lbs.
  • Guides leaders on employment related matters.
About the Organization MedExpress opened the doors of its first location in Morgantown, West Virginia in 2001 to create a welcoming, considerate neighborhood medical center.

Since then, MedExpress has grown as part of our commitment to making sure patients in communities across the country have access to high-quality care when they need it. Today, we are uniquely positioned to address two of the largest challenges facing the U.S. healthcare system-access and affordability. By living our values of Genuine. Caring. Friendly® in everything we do, we have the amazing power to improve peoples' lives.

As we work to solve the challenges in health care today, we need individuals who will be brave enough to tackle challenges and seize opportunities. The ability to provide high-quality care and exceed our patients' expectations belongs to each of us-whether you are a physician in our center or part of our IT team in our administrative offices. It is our responsibility to bring it to life for every MedExpress patient.

Together, we can revolutionize health care.

At MedExpress, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer:
• Competitive salaries and benefits
• Flexibility and balance
• Development opportunities
• Appreciation and recognition
• Community engagement

Be a part of the team that is redefining the healthcare experience - one patient at a time.
Exempt/Non-Exempt Exempt  
EOE Statement MedExpress strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.  

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