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Desk Staff 

Category Recreation  
Full-Time/Part-Time Full-Time and/or Part-Time  
Employment Type Winter 2019-2020 Seasonal Position.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  

Help make the fun happen at Crystal Mountain by joining the Recreation Desk Staff! The Recreation Desk Staff offers the highest level of guest service at the resort, responding in a professional and courteous manner providing information, sales and reservations to guests of the Park at Water's Edge and the Mountain Adventure Zone.

Job Responsibilities:

  • Staffs the desk at the Park at Water's Edge and Mountain Adventure Zone.
  • Assists guests with program and recreation reservations.
  • Communicates to guests and staff of going Recreation Events, Activities and Programs.
  • Performs daily set up, and cleaning of recreational equipment as needed.
  • Performs all desk daily operations; reservations, cash transactions, rental and resort information.
  • Helps with preparation of daily activities and other required paperwork.
  • Facilitates Mountain Activities to include but are not limited to include tie dye, bingo, outdoor movies, tubing trips, chairlift rides, etc.
  • Upholds and supports recreation expectations Great Service, Quality Programming and Safe Recreation.
Position Requirements


  • Previous recreation experience is desirable, but not required.
  • CPR/First Aid Certifications Certification required.
  • Excellent guest service.
  • Clear and concise verbal communication skills.
  • Must posses a high level of concentration, self-motivation, the ability to multi-task and the drive to have fun.
  • Previous experience working with children a plus.
  • Must have the ability to work independently.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.


  • Combination of education and experience that enables performance of all aspects of the position

Physical & Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to stand and talk or hear.
  • The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and /or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Non-smoking candidates preferred.
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!

Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  

This position is currently not accepting applications.

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