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Group Sales Administrative Assistant 

Category Sales and Marketing  
Full-Time/Part-Time Full-Time  
Employment Type Full Time Year Round  
Shift First  
Age Requirements The minimum age requirement for this position is 18.  

The Group Sales Administrative Assistant works extensively with the Sales department and Revenue Management Team to facilitate sales and service efforts by providing administrative support.

Job Duties and Responsibilities:

  • Effectively coordinate and manage all correspondence, contracts, files, sales literature and guest contacts/questions in the sales department.
  • Follow detailed procedures and ensure accuracy in all documentation and data.
  • Answer and direct all incoming departmental phone calls.
  • Assist all sales staff members with daily duties as needed and directed.
  • Other duties as assigned.

Position Requirements


  • Able to create accurate reports in Excel with formulas and graphs.
  • Must be proficient in basic excel formulas, tables, formatting, charting, and pivot tables.
  • Excellent keyboarding, written and oral communication skills required.
  • Proficient in software applications, including but not limited to SMS Host, Giftworks, Delphi and Microsoft Office Suite applications.
  • Proficiency required with standard office equipment, i.e. scanner, copier, fax and multi-line phone system.
  • Self-directed and able to maximize use of time, resources and technology.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.


  • AA/AS degree prefered.
  • Combination of education and experience that enables performance of all aspects of the position.

Physical & Other Requirements:

    • While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand.
    • The employee is occasionally required to walk and climb or balance.
    • The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    • Evenings, weekends and holidays are part of the annual work schedule.
    • Must have excellent attendance and conduct record for consideration.
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!

Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  

This position is currently not accepting applications.

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