Email Opening Title PEO Implementation Project Manager - Oasis  Description Acts as project manager on behalf of Paychex PEO and the client during implementation phase. Coordinates efforts of team who are responsible for the client's start up and implementation of Paychex software and hardware systems, up to the point where the client can successfully process payroll utilizing the Paychex systems. Acts as a contact for the client during the implementation process to resolve issues, answer questions and ensure expectations and deadlines are met. Determines client product needs to ensure client expectations are properly set. Establishes and maintains partnerships with Sales and HRG to ensure that all new and current client needs are assessed and met. Creates and manages an implementation timeline including all tasks to be completed to ensure a successful client launch. Manages communications and meetings with internal team members to ensure tasks are being completed and deadlines met. Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are being met. Partners with New Business, Contractual, and Sales teams to provide outstanding support and product implementation to clients. Provides Management team with regular status reports to ensure client satisfaction and progress is being met. Ensures a thorough transition of the client to the New Business Team. Makes recommendations regarding needs analysis and potential process improvements. Coordinates client training to ensure client expectations are met. Ability to handle multiple projects/processes at one time. Client facing skills, ability to be professional and assertive.   Position Requirements - Required 1 year of experience in Client onboarding experience.   Category Customer Service/Operations   Location IA, West Des Moines, Oasis Des Moines Office   Full-Time/Part-Time Full-Time   Req Number CUS-19-01916   Open Date 9/19/2019   Hiring Manager(s) Sandra Stone   This position is currently not accepting applications. To search for an open position, please go to http://AdvancePartners.appone.com

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