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Care Coordinator (Integrated Health) 


IHH Care Coordinator

The Integrated Health Home Care Coordinator’s primary responsibility is to respond to the needs of adults and children with a Serious Mental Illness (SMI) using a patient-centered approach which removes silos of care and supports an integrated system. This position will provide whole-person care coordination across medical, behavioral, and social service community systems.

Essential Duties and Responsibilities:

  • Establish and maintain routine collaborative meetings with system partners to achieve benchmark standards and improve patient care.
  • Participate in Quality Improvement activities, including data collection, tracking, and analysis.
  • Conduct in-depth interviews/assessments and use specialized knowledge to gather complicated information from patients to be enrolled in the IHH.
  • Demonstrate excellent customer service and collaborate with physicians, consumers, members, visitors, staff, and the health care community.
  • Collaborate with Health Home Team and treating providers in developing and implementing care coordination plan to address treatment barriers for each low to moderate risk patient.
  • Demonstrate flexibility in job duties and schedule in order to aid in better serving the organization, the consumers, and to assist reaching benchmark standards. Allow for flexibility in scheduling to accommodate crisis situations for patients.
  • Uses available data, such as exams/assessments scores, participant evaluations, and service observations to identify health and wellness needs to develop care coordination plans.
Position Requirements
  • Bachelor Degree in a human service field.
  • Knowledge of, and experience in working with adults with mental illness.
  • Optional: Peer support specialist/certification and/or family navigator experience.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Care Coordinator (Integrated Health)  
Req Number CAS-19-00005  
Location Clarinda  
About the Organization
Waubonsie Mental Health Center strives to empower people to achieve their hopes, dreams, and quality of life goals by delivering quality, integrated, trauma-informed behavioral health care. We opened in 1982, and became an accredited Community Mental Health Center in 1984. Since that time, we have seen incredible growth within our organization- as well as in the people we serve! We offer our clients a comprehensive set of services- ranging from outpatient therapy to drop-in peer support services. We currently have offices in Clarinda, Red Oak, and Shenandoah, Iowa.  
EOE Statement Waubonsie Mental Health Center is proud to be an equal opportunity employer. All aspects of employment at WMHC, including decisions to hire, promote, discipline, or discharge, are based on merit, competence, performance, and organizational needs. WMHC does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.  

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