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Title

Travel Agent/Grade 7 

Hiring Manager(s)  
Category Travel Agent  
Description

Posting Number: OPU-59-43-0919

Department: Convention, Meetings & Travel

Annual Salary: $56,306.39

Special Note: The purpose of this position is to provide information, advice, plan itineraries, and reserve travel arrangements for AFT staff and affiliate members.

Position Summary: Under the supervision of the department director, the employee serves as a travel agent by making and confirming reservations and other travel arrangements and assists in the other department functions as necessary.

Primary Responsibilities:

  • Make travel arrangements for AFT staff, officers or guests for whom AFT is paying travel expenses including reservations for airlines or train, car rentals and hotel accommodations.
  • Use Sabre reservation software to handle requests received by telephone, e-mail or travel request form, selecting convenient and cost effective availability of airline flights; informs and discusses options with traveler.
  • Handle special situations such as canceling/voiding airline tickets and arrange for refund of unused tickets.
  • Check reservations for accuracy; maintain records and provide information as requested.
  • For AFT sponsored meetings and conferences, work closely with the department housing coordinator to compare housing lists with travel arrangements, ensuring dates coincide and making adjustments if necessary, after consulting with traveler.
  • Assist other department staff when workload or priorities require and answer departmental toll-free line.
  • Maintain records of commission payments.
  • Assist in registration of meeting/conference participants.
  • Draft, edit, proofread correspondence for internal and external communication; create and maintain chronological files; photocopy and fax.
  • Participate in supportive role assignments under the direction of the human resources department.

 
Position Requirements
  • Must be proficient in utilizing ticketing software to book travel.
  • Ability to exercise good judgment and handle sensitive matters with discretion.
  • Attention to detail with a high degree of accuracy is essential.
  • Excellent interpersonal communication skills, both written and verbal.
  • Ability to work independently and cooperatively within the department and with AFT staff, sometimes in high-pressure situations.
  • Knowledge of standard office equipment and computer proficiency in MS Office and Outlook (and willingness to train on standard AFT software).
  • Familiarity with unions and/or non-profit associations is preferred.

Successful candidates must pass a clerical skills battery test per the OPEIU collective bargaining agreement.

 
Full-Time/Part-Time Full-Time  
Work Environment Work is generally performed in an office environment; however, frequent overtime and some travel are expected.  
Position  
Close Date  
Created By  
Position Travel Agent/Grade 7  
Close Date  
Created By Donna Kimbrue  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Open Date 9/20/2019  
Location Headquarters, Washington, DC  
About the Organization The AFT is a union of professionals that champions fairness; democracy; economic opportunity; and high-quality public education, healthcare and public services for our students, their families and our communities. We are committed to advancing these principles through community engagement, organizing, collective bargaining and political activism, and especially through the work our members do.  
EOE Statement The AFT is a union of professionals that champions fairness; democracy; economic opportunity; and high-quality public education, healthcare and public services for our students, their families and our communities. We are committed to advancing these principles through community engagement, organizing, collective bargaining and political activism, and especially through the work our members do. The AFT believes that a culturally diverse workforce advances our mission and we strongly encourage applications from under-represented communities of workers.

 

This position is currently not accepting applications.

To search for an open position, please go to http://AmericanFederationofTeachers.appone.com



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