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Title

IT Specialist 

Category Information Technology  
Description

JOB DESCRIPTION

Summary/Objective

The IT specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Identifies and procures the hardware and software needed to satisfy user requirements.
  2. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
  3. Loads appropriate software packages such as operating systems, networking components and office applications.
  4. Assists in the customization and adaptation of existing programs to meet users' requirements.
  5. Provides telephone, in-person and online support to end-users.
  6. Coordinates activities with network services and information systems groups.
  7. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
  8. Refers major hardware problems to service personnel for correction.
  9. Connects users to networks and provides initial training in facilities and applications.
  10. Administers e-mail and anti-virus systems.
  11. Rotates daily back-up media.
  12. Assists in research and procurement of computer accessories and supplies.
  13. Performs other duties as assigned.

Competencies

  1. Technical Capacity.
  2. Thoroughness.
  3. Time Management.
  4. Communication Proficiency.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel

Travel may be required.

 
Position Requirements
  • Must be at least 18 years of age
  • Must possess high school diploma or equivalent
  • Must be a U.S. citizen or show proof of right to work in the U.S.
  • Must be able to lift, push, pull and/or move up to 75 pounds
  • Must have friendly and outgoing personality
  • Must be self motivated and be a team player
  • Must be able to use a computer
  • Must have a valid driver license
  • Must be able to work under stressful situations
  • Must be able to fluently read, speak, write and understand English
  • Able to successfully complete a background check, including FBI fingerprints, criminal history and pre-employment drug test
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Pay Rate  
Medical, Vision, and Dental Insurance  
Position IT Specialist  
Location Majestic Terminal Services - Corporate Office  
About the Organization Majestic Terminal Services' (MTS) goal is to provide the Airline Industry and its customers with unprecedented customer service - affordably, professionally and with integrity. MTS was established on March 16,1997 in Spokane, Washington. Since that time, we have provided outstanding Cargo service to all of our Airline partners. Due to this service, we have become the #1 Cargo provider for Southwest Airlines. We take great pride in going "above and beyond" for all of our customers, both internal and external and look forward to earning your business. We will do everything we can to meet or exceed your expectations.  
EOE Statement Majestic Terminal Services is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://MajesticTerminalServicesInc.appone.com



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