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Category Professional Services  

The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system, and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: The National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE) and the NBCC Foundation (NBCC-F).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high-quality professional development resources for counselors.


The Assessment Department is responsible for managing the development, administration and ongoing evaluation of all assessments offered through NBCC and Affiliates. Housed within the Credentialing and Quality Assurance Division, the department oversees assessments for both accredited and non-accredited credentialing programs, including job analysis-based examinations and standards-based assessments. The Psychometrician oversees the development, delivery, and maintenance of standardized examinations and all related assessment activities. The Psychometrician must manage all processes and tasks of the assessment programs, to include maintenance of examinations.


  • Manages and promotes testing programs to highest quality and standard to ensure examinations are consistent with CCE vision and mission.
  • Maintains testing program database (item bank), generates and interprets reports.
  • Assists in the development and management of organization’s printed and electronic examinations.
  • Develops and maintains examinations using test frameworks and related software.
  • Monitors and audits all aspects of testing program processes.
  • Assists with the preparation of statistical reports related to testing program.
  • Plans, coordinates, and performs statistical analysis on all new and existing assessments.
  • Continually manages established testing program expectations with team members, stakeholders, and management for monitoring examination progress to include contract management.
  • Facilitates examination committee meetings.
  • Assists in the preparation of Responses for Proposals (RFPs).
  • Maintains and updates assessment skills.
  • Strong business acumen and ability to maintain confidentiality.
  • Excellent interpersonal, verbal, and written communication skills required.
  • Willingness to engage in continuous learning, training, and self/career development.
  • Willingness to lead, take charge, and offer opinions and direction.
  • Ability to encourage and build mutual trust, respect, and cooperation among team members.
  • Ability to lead and participate in the integration of examination governance.
  • Ability to build and maintain vibrant community of support around program.
  • Demonstrate professional, political, and cultural aptitude with an ability to work with diverse individuals, groups, and organizations.
  • Other duties as assigned.

    Position Requirements


    • Scaled scoring and reporting
    • Item analysis including Differential Item Functioning (DIF)
    • PhD in Educational Psychology, Psychometrics, or closely related field.
    • 2 or more years’ professional experience developing, delivering, and managing standardized testing; or equivalent combination of education and experience.
    • Knowledge and understanding of assessment systems and measurement theory is required.
    • Knowledge of basic statistical theory and testing administration practices is required.
    • Experience working with databases and item analysis software.
    • Experience in using test automation frameworks and tools are preferred.


    • Judgment
    • Planning and Organizing
    • Interpersonal Skills
    • Critical thinking and Strategic Thought
    • Teamwork
    • Communication
    • Adaptability
    • Project Management

    To apply for this position, please submit the online application form, cover letter and a resume. References will be required as candidates progress through the interview process. Additionally, the application process for this position may include a criminal background check and/or credit check. NBCC may also require a writing sample from qualified applicants.

    NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Full-Time/Part-Time Full-Time  
    Shift Days  
    Position Psychometrician  
    Close Date 12/10/2019  
    Exempt/Non-Exempt Exempt  
    Req Number PRO-19-00005  
    Open Date 9/16/2019  
    Location National Board for Certified Counselors  
    About the Organization
    EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

    This position is currently not accepting applications.

    To search for an open position, please go to


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