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191081 - Lead Librarian, Civic and Social Information Services 

Location CLP - Main  

**New grant funded position and CLP initiative

This transformative leadership position will direct work that provides our community with enhanced civic education and informational services through library programs, services and resources. Developed from a new multi-year grant, the Lead Librarian - Civic and Social Information Services will help CLP build on our user-centered vision for supporting community education and partnerships in this area. This future-focused role will enhance and amplify our ability to provide high-quality, value neutral information and interest-bsaed programming on topics including voting, housing, civics and community development.

Job Summary: The Lead Librarian - Civic and Social Information Services (CSIS) engages the community around programs and services particularly relevant to Pittsburgh’s vast civic participation community and those who engage with those communities. The Lead Librarian has the authority and discretion to design and lead the Library’s services and activities that support community members’ access to quality, timely, and value-neutral information. Under the direction of the Library Services Administrator CLP-Main (LSA), they work to connect with the region’s diverse communities to plan and coordinate the development and delivery or high-quality programs, outreach and content for adults and general audiences that support the Library's mission and values.

The CSIS Lead Librarian will manage day-to-day service delivery and location functions under the direction of the LSA. The CSIS Lead Librarian is a highly motivated and energetic person with a deep knowledge of the community and the resources available to provide services to that community.

Responsibilities include, but are not limited to:

  • Understand, advocate for and engage directly with the community to ensure that information needs are identified and addressed through relevant programs and services;
  • Identify and develop opportunities to strengthen the community through meaningful interactions with the Library and our resources;
  • Expand the full range of community and social information Library resources, including the capacity of staff, throughout the city, county and region, and in communities and populations where increasing civic knowledge can reduce barriers; Respond to requests of outside groups for orientations to the Pennsylvania Department collections;
  • Supervise multiple staff who work with customers or perform duties on behalf of Community and Social Information Services;
  • Review and revise the work of staff and/or processes which are essential to achieving the mission of the Library and engage with staff across the system to achieve system wide goals;
  • Evaluate the success of staff efforts and continuously improve programs and services to respond to changing needs using data collection and analysis; and contributing to the vision of a future-focused library;
  • Collaborate and cooperate with internal departments and stakeholders including Community Engagement, Adult Programming, Digital Strategy, Communication & Creative Services, and Collections; Coordinate related grant and budgetary responsibilities with Finance and Development departments;
  • Leadership, management and participation in system-wide activities, such as committees, teams and modeling behaviors in patron-focused service, self-directed learning, strategic thinking and planning, and personal accountability;
  • Collaborate with underserved communities and identify, pilot and discover non-building based library service delivery models that help engage and address barriers to library use and literacy;
  • Perform other duties as required.
Position Requirements
  • MLS or MLIS from an ALA-accredited school is required;
  • Three years’ related experience working in libraries or the fields of civic engagement and information services, whether as a volunteer, board member, or otherwise;
  • Excellent communication and interpersonal skills;
  • Ability to understand and engage in the civic and community structure in Pittsburgh and Allegheny County;
  • Knowledgeable about existing technologies, and adaptable and enthusiastic about new technologies;
  • Current knowledge of user-oriented service design practices;
  • Ability to develop, interpret and apply CLP policies and procedures;
  • Capability to thrive in a busy, urban library environment;
  • Willingness and ability to work outside traditional library structures to provide services where and when they are needed;
  • Ability to effectively collaborate with staff and community members to accomplish goals;
  • Ability to effectively train others, including staff and community members;
  • Experience in direct supervision of staff and management of work teams;
  • Expertise or significant knowledge in subject areas of First Amendment, Civic Engagement, Civic Information Services and Community Development;
  • Ability to independently travel locally, regionally and nationally as required for related work, outreach, meetings and professional development opportunities;
  • PA State Criminal Record Background Check, PA Child Abuse History Clearance, FBI Fingerprint Criminal Record Check and Mandated Reporter Training required upon offer of employment.
Full-Time/Part-Time Full-Time  
Work Hours Full time, salaried exempt position. Schedule varies with extended hours, including evenings and weekends as needed.  
Salary $50,000 annually  
How to Apply Interested applicants should apply online by October 17, 2019.  
About the Organization Carnegie Library of Pittsburgh's mission is to engage our community in literacy and learning. The Library's vision is the people of our region will develop the literacies and connections that support individual achievement and strengthen the power of community.​

Carnegie Library of Pittsburgh contributes to the educational attainment, economic development, and cultural enrichment of the region. Through critical services such as early learning programs for children, job search assistance and computer and Internet access, the Library fosters lifelong learning and is a renowned leader among the nation's libraries. With more than 2 million visitors and 3.5 million items borrowed each year, Carnegie Library of Pittsburgh is the region's most visited asset and one of the largest public libraries in Pennsylvania. Established in 1895 by philanthropist Andrew Carnegie as a public trust to be funded by the community, the Library derives approximately 90% of its annual operating budget from public or government sources, including the Allegheny County Regional Asset District (RAD), the Commonwealth of Pennsylvania and the City of Pittsburgh.
EOE Statement Carnegie Library of Pittsburgh provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.  

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