Share Email Opening Title Tax Research Supervisor  About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. LERETA is an industry leader with an enormous focus on technology, innovation, and commitment to service excellence.   Open Date 9/24/2019   Position Tax Research Supervisor   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Category Tax&Flood   Location Dallas   Req Number TAX-19-00255   Description The Tax Research Supervisor analyzes and leverages workload according to the strengths of employees and outsourcers. The role provides leadership on workflow and is a Subject Matter Expert regarding the implementation process. The position demonstrates best practices and develops the team by sharing practical knowledge to elevate the team's understanding and execution tax research. Assignments: Develops, evaluate and improves reporting capabilities, leverage employee and sub-contractors strength each day to get the most out of the team's productivity Analyzes and plans resources, workflow, and anticipates and manages change Anticipates customer needs by reviewing and learning what work types we will get when and the approximate amount Exercise Financial Rigor: Regularly reviews work and resources, and initiates changes to maximize productivity and efficiency and reduce errors and re-work Manage performance: Provides consistent feedback to employees to ensure that they always know where they stand in terms of productivity and re-work, error rate and the constant requirement to continuously improve Coordinates with Operations teams to ensure understanding and alignment of client specific processing guidelines Monitors overall performance and take appropriate action with Operations teams Write procedures and train employees: Coordinates training for new hires as well as regular training as changes occur with taxing jurisdictions, or clients expectations and requirements Supervises and reports quality control issues Documents client information and recurring issues to support product quality programs and product development   Position Requirements High School diploma or equivalent 3+ years of related experience Proficiency in all programs of Microsoft Office, including Outlook, Work and Excel Vast understanding of property tax service functions, tax law, and customer requirements Knowledge of LERETA products and services   EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://LERETALLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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