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Outpatient Playroom Administrator 

Category Recreation and Arts  
Req Number REC-19-00015  
Department Early Learning and Development 

Work type Temporary Full-Time 

Grade Grade 4 ($26.01/hr to $31.09/hr) 


Posting Close Date 09/13/2019 


The Ronald McDonald Playroom provides an engaging and supportive environment for outpatient clients and their siblings where they can meet other children from the Holland Bloorview community. The Playroom staff are responsible for planning, coordinating and implementing a wide variety of adaptable therapeutic recreation activities that cater to different interests and stages of cognitive and physical development. The goal is to create a safe, enjoyable place where 'kids can be kids.'

Key Responsibilities

Day to Day Operations

  • Provide clients & siblings with supervised opportunities for recreational activities and peer interaction
  • Engage in positive interactions with children and youth visiting the playroom
  • Communicate with parents/guardians regarding the care needs of their children
  • Assess, promote and provide appropriate programming
  • Monitor and ensure that parents/guardians sign children in and out of program and that they are aware of playroom policies and procedures
  • Support an environment that offers a wide variety of fun, developmentally stimulating activities that accurately reflects the individual recreation needs of clients & families who use the service
  • Train, supervise, support, and evaluate new volunteers, students, and casual staff as assigned
  • Maintain positive and open communication with staff, students, volunteers, clients & families
  • Embrace Holland Bloorview's philosophy regarding client and family-centred care practices
  • Work schedule supports the weekday operating hours of the Ronald McDonald playroom with flexibility to work occasional weekend or evening shifts as needed
  • Assist with registration and staff scheduling for evening and weekend programs

Maintenance & Evaluation

  • Observe and evaluate the playroom environment and relevant programming on an ongoing basis
  • Regular maintenance of the playroom and all of the materials and equipment within (including, but not limited to the sterilization/cleaning of toys and furniture)
  • Order supplies and materials as needed
  • Regularly record stats that accurately reflect usage of the playroom

Organizational Partnerships & Mandates

  • Co-ordinate and implement playroom support for evening programs in partnership with other programs/departments
  • Develop a familiarity with the different resources and services available for clients and families
  • Maintain current knowledge and training in Holland Bloorview's Emergency Action Plans and practices safe program implementation within Patient Safety and Risk Management guidelines
  • Participate in quality improvement initiatives, support the maintenance of a safe and healthy work environment and advance a culture of client/patient safety through work and daily practices
  • Adheres to organizational policies and procedures
  • Other duties as assigned



  • Diploma or degree in Early Childhood Education, Therapeutic Recreation or humanities equivalent preferred
  • Membership in the College of Early Childhood Educators or Therapeutic Recreation Ontario (TRO) or Association of Child and Youth Counsellors preferred
  • Maintain updated certification in CPR & Non-Violent Crisis Intervention certification required


  • Previous work with children/adolescents with disabilities required
  • Previous experience in recreation program planning & implementation required
  • Previous experience facilitating a group


  • Demonstrates ability to:
    • Plan, implement and evaluate recreation programs
    • Relate well to professionals children, adolescents, family members, students and volunteers
    • Train, supervise, support, and evaluate new volunteers, students, and casual staff as assigned
    • Effectively and efficiently manage fluctuating responsibilities and workload
    • Manage flexible working hours
    • Work effectively as a member of a team
    • Organize time and meet deadlines
    • Be self-directed, take initiative, & think creatively

Physical and Environmental Demands

Fast paced environment requiring agility and considerable physical activity. The position entails significant walking, bending, pushing/pulling, and possible physical interventions to maintain safety of children and the learning environment. Required to lift/carry children or equipment weighing up to 50lbs. Examples: position children in specialized equipment and/or change tables as needed.

About the Organization Join a world of possibility! Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth living with disability, medical complexity, illness and injury. Holland Bloorview is a top 40 Canadian research hospital that is fully affiliated with the University of Toronto and serves over 7,500 families annually. Providing both inpatient and outpatient services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in two successive quality surveys by Accreditation Canada.

Holland Bloorview has won numerous awards including Greater Toronto's Top Employers, Canada's Top Employers for Young People and Canada's Most Admired Corporate Cultures. We offer an inspiring, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.

Holland Bloorview Kids Rehabilitation Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fostering a climate of equity and diversity and welcomes and respects the diversity of our clients, families, staff, trainees, volunteers, trustees and partners. As part of our commitment to fair and equitable recruitment and selection practices, we encourage applications from racialized persons, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas within our community.

Interested applicants are invited to submit their application by pressing the "Apply" button near the top of this page. Should you require accommodation during any stage in the recruitment process, please contact Human Resources at or 416-425-6220.  

This position is currently not accepting applications.

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