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Behavioral Health Clinician 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBTQIA+) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.

Position Behavioral Health Clinician  
Full-Time/Part-Time Full-Time  

Under the supervision of the Clinical Manager for the Borum, the Behavioral Health Clinician provides both low threshold, and more traditional outpatient behavioral health services, and case management services to clients of the Borum site location. The Behavioral Health Clinician also provides outreach to youth service programs such as Youth on Fire.

Representative Duties:

  1. Provides behavioral health services to clients
  • Provides clients with easily accessible and low-threshold BH services, assisting clients with accessing behavioral health services on a scheduled, walk-in, triage, and on an as-needed basis.
  • Responds to requests from medical staff for routine and crisis interventions and warm handoffs
  • Provides clients with intake evaluations, short and longer-term therapy, using established therapeutic processes.
  • Provides group therapy and crisis intervention, using established therapeutic processes.
  • Works with and supports clients in employing a range of risk reduction and behavior change strategies.
  • Covers walk-in clinic shifts
  • Provides on-call/crisis coverage as required and according to department standards.
  • Adheres to NASW Code of Ethics.
  1. Provides case management services to clients
  • Reviews medical, mental health and social history of clients in need of case management services, identifies problems and refers clients as appropriate in a timely, courteous manner that may also include need for further assessment/evaluation by licensed clinicians
  • Provides case management services to clients with an emphasis on completing routine paperwork for entitlement and other support programs
  • Works with Medicaid, Medicare, Welfare, Social Security, housing, educational, day care and other institutions to assist clients
  • Provides information to patients about available community resources and assists client to determine eligibility and obtain services by giving resource list and/or contacting services directly
  • Develops/maintains collaboration with a wide-range of behavioral health and substance use resources and treatment options within the Greater Boston area to refer and link clients to care.
  • Provides linkage to culturally competent resources and treatment for those who are experiencing homelessness, active substance users, recent immigrants, people of color, and/or people who identify as part of the LGBTQ community.
  • Provides on-going psychosocial supportive care to clients as appropriate and conducts outreach to encourage clients to utilize further needed services
  1. Child/Adolescent Care
  2. Transitional Age/Young Adult Care
  3. Performs and completes clinical documentation/administrative tasks accurately and in a timely manner
  • Documents each client interaction
  • Completes psychosocial assessments, service plans, diagnostic assessments, treatment plans, treatment plan updates, session notes, and discharge summaries according to department standards and in accordance with Fenway policy
  • Assists clients with applications for enrollment in entitlement programs
  • Attends to the requirements for obtaining and tracking insurance authorization for treatment where applicable
  • Participates in regularly scheduled supervision, and team meetings
  1. Meets Agency Participatory Expectation
  2. Performs other duties as related

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements


  • Requires a Master's Degree in Social Work
  • Massachusetts LCSW or LICSW required.
  • Experience working with clients who have mental health and/or substance use issues and knowledge of and commitment to using a harm reduction, motivational interviewing, trauma-informed, strengths-based and client-centered approaches.
  • Commitment to reducing barriers to mental health services with such approaches as providing drop-in hours, offering clinical support to those who struggle with consistency and using clinical interventions which match a client’s stage of readiness for change.
  • Experience and demonstrated competence working with the following populations: LGBTQ, people of color, immigrants, people living with or at risk for HIV/AIDS and/or medical issues, trauma, substance use, homelessness, and mental illness.
  • Capacity to work independently and as part of an interdisciplinary team.
  • Experience working with an ethnically, culturally and racially diverse work staff preferred
  • Ability to work harmoniously with diverse groups of individuals required
  • Flexibility, adaptability, and ability to multitask required

Physical Requirements:

Ability to meet the following physical requirements with or without reasonable accommodations:

  • Sit at a computer station for extended periods of time
  • Ability to type on a keyboard for extended periods of time
  • Ability to travel between sites
Category Behavioral Health  
Number Filled 1  
Location Behavioral Health - Sidney Borum, Jr. Health Center  
Shift Days  
Req Number BEH-19-00028  

This position is currently not accepting applications.

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