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Program Engineer, Engine/APU/Integrated Power Plant Systems 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Program Engineer, Engine/APU/Integrated Power Plant Systems  

Summary of Duties

The Program Engineer will work as part of the world wide program team. For assigned models and programs, the Program Support Associate Engineer will:

  • Provide corrective solutions to the fleet in collaboration with Dassault Aviation in regards to airworthiness and technical fleet-wide issues;
  • Provide support to the Command Center, Field Service Representatives, Service Centers, Vendors, Repair Agents and/or Customers in regards to fleet-wide concerns/questions;
  • Deliver information to Customers through letters, articles, and presentations (Seminars, Customer meetings…);
  • Advocate for the needs of Western Hemisphere Customers;
  • Collaborate actively with coworkers and all Customer Service Departments


For assigned models and programs, the Program Engineer will:

  • Monitor the fleet airworthiness;
  • Monitor and analyze fleet activity to identify potential issues;
  • Substantiate corrective actions in collaboration with Dassault Aviation in regards to airworthiness and fleet-wide issues;
  • Ensure that the operational, maintainability and regulatory impacts of technical issues regarding the western hemisphere (W/H) fleet are represented in the Product Support Agenda (PSA) process.
  • Write PSA Phase 1 synthesis upon fleet issue identification;
  • Manage and/or coordinate PSAs as necessary;
  • Coordinate High Profile Customers projects;
  • Provide support to the Command Center, Field Service Representatives, Service Centers, Vendors, Repair Agents and/or Customers in regards to fleet-wide concerns/questions;
  • Write letters to Customers;
  • Write technical articles published on Falcon Portal website;
  • Provide technical reports and executive summaries upon request;
  • Develop and deliver presentations at customer meetings and company seminars;
  • Review documentation for technical accuracy, spelling, grammar, and readability prior to customer release;
  • Attend and prepare regular meetings with Dassault Aviation (Support meeting, Logistics meeting, Commercial meeting, Stand-Up meeting etc..);
  • Provide on-site customer assistance as required;
  • Validate service bulletins and maintenance procedures with W/H customers and/or DAS facilities on behalf of Dassault Aviation;
  • Collaborate actively with his coworkers within Engineering Support Department and within Dassault Aviation in France (RSP, “Responsable Support Programme”, equivalent of the Program Specialists);
  • Act as a Dassault Falcon representative to W/H industry groups (e.g. NBAA tech committee, Air Transport Association, WAMA, PAMA, etc…) as necessary;
  • Interact with the FAA as necessary regarding requests for information related to Falcon maintenance programs and other technical issues;
  • Act as a focal point for all DFJ departments providing input on technical issues related to program support;


  • BS Degree with emphasis on aviation industry or equivalent experience.
  • Three years of experience in technical aspects of aircraft support or system design
  • Must speak fluent English with excellent written and verbal communication skills;
  • Strong computer skills and proficient in using Microsoft Office programs;
  • Able to present technical information in a formal setting;
  • Interpersonal skills: must be a team player with a cooperative and helpful nature;
  • Multitasking and priority management skills;
  • Able to manage standard projects without supervision;
  • Ability to find solutions and/or alternatives/workaround in the best interest of our customers and the company;
  • Able to apply standard processes, procedures, and criteria to assigned tasks;
  • Able to perform independent research and investigations;
  • Domestic and international travel required (approx. 5-10%)


  • Experience with Falcon aircraft;
  • Aircraft Engine/APU/Integrated Power Plant Systems experience
  • Aircraft Options/Completions experience
  • Experience in Customer Support
  • Knowledge of Federal Aviation Administration (FAA) regulations;
  • A&P license or equivalent experience;
  • Knowledge of Avionics;
  • Experience in system/component failure analysis and/or aircraft system maintainability and reliability analysis;
  • Knowledge or experience with 3D design software (i.e. CATIA V4/V5);
  • Familiarity with the French language;
  • Experience in tools like SIEBEL, CAMP, FileMaker, Exalead etc...
Position Requirements  
Location New Jersey  
Category NJ - Engineering  

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