POSITION SUMMARY: BASIC FUNCTION
Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment and act as escalation point for NOC Technician L1. Regular, predictable attendance is essential for satisfactory performance.
ESSENTIAL DUTIES & RESPONSIBILITIES
KNOWLEDGE, SKILLS & ABILITIES
EDUCATION & EXPERIENCE
This position is currently accepting applications.