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Title

IT System Administrator 

Category Information Technology  
Description

Position Summary:

The System Administrator is responsible for assisting in the management of the ESUCP network, and servers, and to provide advanced technical support to IT support staff, and the ESUCP Community. Identifies problems, categorizes, prioritizes and troubleshoots server and networking issues in a timely manner. Acts as technical escalation point for team members and ensures all tickets are addressed within Service Level Agreement (SLA) guidelines. Ensures systems have maximum availability during peak and non-peak hours. Installs, configures and supports internal/external servers & networks, as well as, telephone systems. Tests and evaluates new technologies before implementation. Assists in developing and documenting policy, procedures and best practices as dictated by industry standards and/or the VP of Information Technology. With the assistance of other System Administrators, manages all physical and virtual Windows Servers, including patching, securing, and deploying. Ensures all networked systems maintain high integrity and security from both internal and external threats. A certain degree of creativity and latitude is expected, without compromising security. This position reports to the Information Technology Infrastructure Manager. Experience in SQL, WSUS, scripting and automation in Powershell are all a plus.

Essential Job Functions:

  • Must have a customer focused philosophy.
  • Excellent written and verbal skills
  • Ability to work with limited supervision
  • Strong knowledge of Microsoft Active Directory, including Group Policy Management
  • Strong knowledge of SCCM
  • Strong Cisco Switch and Router support a plus
  • Demonstrated multi-tasking capability and ability to assess risk & provide mitigation actions
  • Strong attention to detail
  • Maintain and acquire new skills through ongoing research and training
  • Must be able to work 24x7 rotating on call schedule
 
Position Requirements

Minimum Qualifications:

  • High School Diploma, GED or equivalent
  • 4 years of Information Technology

Equipment Used:

  • PC/Laptop - 55%
  • Telephone - 35%
  • Barcode scanner - 5%
  • Printer/Copier – 5%

Essential physical requirements:

  • Ability to lift 50lbs.
  • Must be able to physically perform the basic life operational functions of talking, hearing, sitting for long periods of time and performing repetitive motions, such as using a computer.
  • Must be able to speak English fluently and audibly, write legibly and communicate within the chain of command, with external providers and customers, and with donors.

Environment:

  • Office location at assigned site.
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position IT System Administrator  
Division Administration  
Exempt/Non-Exempt Exempt  
Location Administration Raleigh  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://EasterSealsUCP.appone.com



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