-Complete the initial lift operations training program, and understand the Customer Service Policy of Dodge Ridge.
-Ability to consistently deliver excellent customer service.
-Be aware of the ski area’s terrain and facilities.
-Be well groomed and present a professional public image.
-Maintain a courteous, pleasant demeanor in person and on the telephone.
-Be in good physical condition, as this position requires standing for long periods of time and the shoveling of snow.
-May be required at times to do heavy, awkward lifting, (up to 100lbs.-with assistance).
-Must be capable of tolerating heights.
-Have good manual and physical dexterity skills.
-Possess the ability to learn and be knowledgeable of the needs of the equipment and standard procedures for their care and safe operation.
-Possess the ability to read and write legibly, and to use good composition skills to complete reports, forms, etc.
-Be punctual, honest, trustworthy, and posses good judgment.
- Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.
- Support the Company’s policies and procedures.
- Support the harmony and goodwill of the Company.
- Be an effective team leader and motivator for the department.
Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.
When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays. During busy periods, you may be expected to work six (6) days a week.
You must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snowpacked, and icy road surfaces.
At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.
Work is typically outside working directly with resort guests and other resort staff members. It can be noisy, cold, wet, or humid. You may be expected to work in high places and frequently you will work around moving objects. At times you may be inside your lift shack.
A professional appearance at Dodge Ridge is required. Please wear your name tag and uniform at all times during your scheduled shift. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift.
Items You Must Provide
-Watch -Pocketknife -
-Goggles -Day pack
-Gloves -A lock for your locker
-Warm boots with vibram soles (sorrels, ect.)
PHYSICAL ACTIVITIES AND WORKING CONDITIONS
PHYSICAL ACTIVITIES PERCENTAGE OF TIME
_____Walking on ice/snow 99
_____Walking on uneven terrain 99
_____Walking up/down steep hills 10
_____Walking up/down stairs 50
_____Digging/Shoveling dirt/snow 75
_____Skiing up to 8 hours a day 00
_____Driving autos/trucks 00
_____Driving Heavy equipment 00
_____Driving Snowmobiles 00
_____Hand Coordination 99
_____Repetitive use of hands 99
_____Repetitive use of feet 99
_____Touch Perception 99
_____Depth Perception 100
_____Quick Reaction Time 100
_____Lifting 1-15 lbs_____26-50lbs_50%___51-99lbs_____100+lbs___
WORKING CONDITIONS PERCENTAGE OF TIME
_____Mechanical Hazards 100
_____Moving Objects 50
_____High Places 20
_____Working with others 100
_____Working alone 100
_____Working with food 00