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Title

Restaurant Shift Supervisor 

Category Food and Beverage  
Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

  • Enforces performance standards, policies and procedures as they relate to venue operations, monitors food service staff on the dining floor.
  • Ensures smooth and efficient operations on a continual basis.
  • Ensures the highest possible standards of guest service and Associate relations are maintained and carried out in a fair and equitable manner.
  • Ensures compliance with all health and safety regulations.
  • Assists venue manager with scheduling of associates and ensuring correct staffing levels and adjustments in accordance with guest needs and volume levels.
  • Monitors job performance of all venue service associates and provides feedback on same to aid the associates in developing and enhancing skills.
  • Promotes positive input to venue manager concerning operational deficiencies and areas in need of improvement.
  • Promotes positive guest relations through prompt, courteous and efficient service.
  • Responsible for listening to, evaluating and handling guest complaints in a way that satisfies the guest.
  • Knowledge of Grand Casino’s internal controls, policies and procedures.
  • Responsible for maintaining open communication throughout the venue, through daily pre-shift meetings.
  • Perform other duties as assigned

HIGHLIGHTED BENEFITS

  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Associate Fitness Room
  • Associate Dining Room
  • Life Insurance
  • Employee Discounts
  • Medical Nurse Line
  • Short and Long Term Disability
  • Paid breaks
  • Free Uniforms
  • On site computer lab
 
Position Requirements

QUALIFICATION REQUIREMENTS:

EDUCATION and/or EXPERIENCE:

  • High School diploma or general education degree (GED).
  • Three (3) years of progressive restaurant experience.
  • To include one (1) year of Supervisory/Managerial experience or two (2) years of progressive Grand Casino restaurant experience.
 
Full-Time/Part-Time Full-Time  
Shift Rotating  
Position 1991 Shift Supervisor  
Division Grand Casino Mille Lacs  
Close Date 10/3/2019  

This position is currently not accepting applications.

To search for an open position, please go to http://MilleLacsCorporateVentures.appone.com



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