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Title

Program Support Specialist 

Category Administration  
Description

Organization

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal government. We are a growing government contractor seeking to add staff to assume dynamic roles in support of our customers and company performance. Our mission is to serve our men and women in uniform, and their families, globally and their support systems locally. We utilize strategy, data science and technology to make the programs we execute more efficient for the people our programs serve. IGH has a national and international contract staff as well as a HQ team in Springfield, Virginia. IGH has consistently been ranked as one of America's Fastest Growing Private Companies by Inc. Magazine. We are proud of our ability to shape tomorrow, while ensuring all carry out their critical missions and tasks today.

Job Description:

Program Support Specialist (PSS) will provide employer support to Soldiers, Airmen and their families within the territory, using broad-based knowledge, experience and skills in the areas of military personnel and human resource matters, especially as they relate to balancing civilian employment with military service in the National Guard and Reserve. The Territory PSS will represent the NGB's interest through the territory Adjutants General's office, in cooperation with the territory's ESGR leadership, by supporting the Government's management, oversight, guidance and support of Territory ESGR Committee Programs.

Provide support to the Adjutants General in the area of Employer Support, in concert with the Territory ESGR Field Committee, in the form of administrative, counseling, training and coordination expertise. Act as the POC for planning activities and referrals for employment. Coordinate the availability of local, territory and federal employment resources available, and actively refer service members to employers. Provide instruction to National Guard members and their families on topics including job search strategies, resume writing and interviewing techniques. Keep the Adjutant General and his/her staff apprised of Territory ESGR Field Committee activities and advise and assist the Territory J1/J5/J9 concerning support and assistance for ESGR programs. Provide support to the Territory ESGR committee to assist with liaison between national and territory ESGR officials. Analyze the guidance and accreditation standards. Assist local ESGR volunteer network with execution of conferences and meetings, as well as volunteer recruitment. Gather and analyze employer support issues to include Civilian Employment Information (CEI). Serve as the Territory focal point for employer support issues to include CEI interpretation, analysis and best practices for achieving registration standards. Assist in the preparation of a marketing plan for taking Employer Support programs to the Guard and Reserve community within the Territory, to include Employer Outreach plans.

 
Position Requirements

Major Responsibilities (not all inclusive):

The Program Support Specialist (PSS), in the furtherance of NGB's interests of developing a supportive employer environment, shall perform the following tasks, which include but are not limited to:

Provide support to the Adjutants General in the area of Employer Support, in concert with the Territory ESGR Field Committee, in the form of administrative, counseling, training and coordination expertise.

Act as the POC for planning activities and referrals for employment. Coordinate the availability of local, territory and federal employment resources available, and actively refer service members.

Provide instruction to National Guard members and their families on topics including job search strategies, resume writing and interviewing techniques.

Keep the Adjutant General and his/her staff apprised of ESGR Field Committee activities and advise and assist the Territory J1/J5/J9 concerning support and assistance for ESGR programs.

Provide support to the ESGR committee to assist with liaison between national and territory ESGR officials.

Analyze the assigned territory’s ESGR program to optimize benefits to service members, and follow ESGR HQ policies, guidance and accreditation standards.

Assist local ESGR volunteer network with execution of conferences and meetings, as well as volunteer recruitment.

Gather and analyze employer support issues to include Civilian Employment Information (CEI).

Serve as the Territory focal point for employer support issues to include CEI interpretation, analysis and best practices for achieving registration standards.

Assist in the preparation of a marketing plan for taking Employer Support programs to the Guard and Reserve community within the Territory, to include Employer Outreach plans.

Develop, plan and conduct training regarding employer outreach programs for individuals or groups, in coordination with territory ESGR Committee.

Assist with the establishment and maintenance of liaison with employers of Reserve Component (RC) military members.

Conduct briefings and education trainings on ESGR, USERRA, employment referrals and CEI compliance/registration programs at the appropriate levels.

Coordinate with ESGR supporting offices and other agencies to ensure the availability of materials for briefings and training.

Utilize NGB Joint Services Support (JSS) portal as assistance to service members and family. The portal shall be the primary means of reporting activities, tasking and email campaigns.

Requirements:

Associate degree is desired or equivalent experience in a related field.

Military experience is desired but not required: A broad knowledge, experience, and skills in the area of military personnel, and human resources, especially as they relate to balancing civilian life with military service.

Additionally, the contract employee must demonstrate a working knowledge of all Employer Support Program activities and services.

Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook).

Skill in establishing and maintaining effective working relationships using tact and diplomacy in interacting with Reserve Component members, employers, volunteers, and other contractor personnel.

Good interpersonal communication skills shall be demonstrated. Experience in making oral presentations to various size groups.

Shall have the ability to gather information, make recommendations for program improvement, synthesize information, provide communication (orally and written).

Shall have a current driver’s license.

Must be able to pass government background investigation

IGH offers a competitive benefits program which includes: Paid Federal Holidays, paid PTO days, 401K (4% company match), Company Paid Life Insurance Policy, and comprehensive Health, Vision, Dental Plan and disability plans. We also have a wellness program hosting an umbrella of assistance services.

 
Full-Time/Part-Time Full-Time  
Compensation  
Position Program Support Specialist  
Close Date 8/31/2019  
Open Date 8/10/2019  
Location Guam  
About the Organization  

This position is currently not accepting applications.

To search for an open position, please go to http://InteractiveGovernmentHoldings.appone.com



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