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Hospital & Conservation Programs Coordinator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Hospital  

General Summary: The Hospital and Conservation Programs Coordinator will maintain medical records, implement tracking and reporting of the Zoo's medical as well as conservation, research, and sustainability functions, and performs all hospital and conservation clerical work.

Essential Functions:

Primary Function:

  • Enter patient information into ZIMS computer program, including histories, anesthesia procedures, treatments, diagnostic results and pathology reports;
  • Complete health certificates and USDA forms for animals being sent outside of the institution;
  • Prepare necropsy reports for deceased animals;
  • Implement a databased of deceased animals and interact with JHU to maintain up-to-date necropsy results;
  • Assist associate veterinarian to compile yearly mortality reports;
  • Assist registrar in maintaining records on non-accessioned animals, including wildlife.
  • Create and maintain patient files for all active, inactive and quarantine animals, including filing of medical and financial records;
  • Assist the associate veterinarian in the chemical approval process for the Zoo and to maintain a database of approved chemicals and safety data sheets (SDS);
  • Provide administrative, research, and project support to the conservation programs;
  • Develop and implement tracking and reporting systems for gathering zoo-wide conservation and research activity for reporting to AZA as well as internal use;
  • Assist the Senior Director of Animal Health, Conservation and Research and the Hospital Manager to create and maintain protocols and policies for conservation, research, and sustainability processes;
  • Schedule and organize meetings, lectures, and events, and maintain agendas;
  • Keep lobby, library area, and lobby bathroom clean and organized, including shelving books and regular cleaning of conference table and trash;
  • Obtain visas, permits, and other necessary paperwork for international projects;
  • Assist in the operations of the hospital facility, including coordination with Zoo contractors, ensuring proper gate entry, and accompanying contractors, as assigned;
  • Assist the associate veterinarian with employee health program and fair, maintain files in compliance with HIPPA standards;
  • Complete purchase orders and requisitions for expenses in Financial Edge for hospital and conservation programs;
  • Complete regular variance and other reports in Financial Edge to assist with budget;
  • Assist with compiling documents for grants for conservation and research projects;
  • Promote the mission of the Maryland Zoo in Baltimore;
  • Perform other duties as assigned; and,
  • Adhere to all policies and procedures of the Zoo.

Communication (Internal and External):

  • Maintain hospital communications on a daily basis and during animal recapture procedures, including the telephone, fax machine, radio transmissions and perimeter gate entry;
  • Attend required Zoo staff meetings.

Management of Resources (financial, human resources, facilities):

  • Maintain purchase orders, invoices, and other financial records, including Financial Edge system;
  • Monitor functionality of copier/fax and communicate with Technology department when repairs are needed;
  • Maintain pathology log, and hospital accession books, wildlife logs, chemical approval database;
  • Maintain conservation, research, and sustainability project logs, and,
  • Maintain office equipment in proper working order, arrange repair services as needed.
Position Requirements

Minimum Qualifications:


  • Bachelor’s Degree required.
  • Professional experience may be substituted in lieu of a degree.


  • Minimum of one years’ experience in medical or conservation field;
  • Familiarity and application of current and evolving trends in sustainability and conservation relating to the zoo field preferred;
  • Familiarity with Microsoft software, specifically with Word, Excel, and Publisher; Adobe products, and Google Suite, and,
  • Valid driver’s license required.

Traits Desirable:

  • Ability to work effectively with people of diverse backgrounds and promote a wide variety of individuals from ethnic, cultural and economic backgrounds;
  • Ability to coordinate multiple tasks or projects in a timely manner;
  • Self-directed and detail-oriented with strong organizational, analytical, and planning skills; and,
  • Ability to read with a high level of comprehension, produce professional written correspondence, and communicate in an articulate manner.


  • Must be able to operate a variety of machines and equipment including computer, telephone, radio, and vehicles, etc.

Working Conditions:

  • Must be able to exert up to 50 pounds of force to lift, push, pull, carry, or otherwise move objects.
  • Physical demands are in excess of those for sedentary work; must be able to remain on feet for periods of time, stoop, kneel, push, pull;
  • Drive off Zoo grounds in a company vehicle to deliver or pick up samples, equipment, and carcasses;
  • Must be able to travel large areas of the Zoo as needed;
  • Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;
  • Ability to work a flexible schedule to include weekends, holidays, and special events; and,
  • Exposure to zoonotic diseases and risk of animal attack.


The statements above are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Therefore, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Position Hospital & Conservation Programs Coordinator  
Exempt/Non-Exempt Non-Exempt  
Location The Maryland Zoo in Baltimore  
About the Organization Founded in 1876, The Maryland Zoo in Baltimore is the third oldest zoo in the United States and is internationally known for its contributions in conservation and research. More than 1,500 animals are represented in the Zoo's varied natural habitat exhibits in areas such as Polar Bear Watch, the Maryland Wilderness, African Journey and the award-winning Children's Zoo. Situated in Druid Hill Park near downtown Baltimore, the Zoo is accredited by the Association of Zoos & Aquariums. For more information, visit  

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