Share Email Opening Title Rental Coordinator  About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions. Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group. Cogent companies are committed to providing compelling, pertinent and logical solutions while serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets. Our people make the difference. Our shared values define us as a team and bring our vision to life. We are an employee owned business where more than 220 employee owners expect their teammates to work hard, be creative, and get engaged and together we build our future and share in the outcome!   Description Velocity Pump Rental, a growing company serving the contractor, municipal and industrial markets providing dewatering systems is looking for a Rental Coordinator in the Kansas City, Missouri Area. We have been in the rental market for over 50 years and have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise with a strong focus on developing comprehensive, sustainable solutions. If you are a rockstar at what you do, and like to work in a progressive fast paced environment, we want to talk with you. Velocity is part of Cogent’s elite brands of companies. Cogent provides creative and innovative fluid processing solutions to a wide range of industries. With more than 200 employees covering 13 states, our 11 best-in-class companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, iME Solutions, Industrial Measurement & Control, Vanco, Vandevanter Engineering, Velocity, and Water Technology Group. ESSENTIAL RESPONSIBILITIES: Builds, develops, and grows client and vendor business relationships vital to the success of the rental business. Develops rental project plans; estimates the resources and personnel needed to achieve rental project needs and develops scheduling, dispatch and personnel plans accordingly. Sets and continually manages rental project expectations; delegates tasks and responsibilities to appropriate rental field leads and technicians. Provides sales support; assists in sizing jobs, quote preparation and writes contracts. Ensures project plans and updates are well communicated to clients and internal staff. Answers incoming rental calls and responds to inquiries and provides technical assistance to field technicians and clients. Logs, monitors and records customer insurance and credit worthiness. Generates rental billings and processes invoices using Rental Results software. Files all documentation relating to the rental and sale of equipment. Maintains knowledge of all rental products, pricing and terms, sales and policies. Monitors, adjusts and corrects equipment inventory records to ensure accurate and reliable information. Orders additional inventory as needed to maintain adequate availability. Assists in identifying best practices and proficiencies within the rental department. Periodically performs After Action Review analysis on rental projects to identify opportunities for continuous improvement. OTHER RESPONSIBILITIES: May assist the duties of the Rental Manager during periods when the Rental Manager is not available. May assist the Rental Technicians during heavy work periods. Includes acting as an “Emergency Responder” as needed.   Position Rental Coordinator   Position Requirements EDUCATION / EXPERIENCE: Minimum Associate’s degree or Vocational degree in Mechanics, Industrial Engineering or Construction Management required; Bachelor’s degree preferred. Two years minimum experience working with accounting systems preferred, experience with scheduling and invoicing software a plus. Three years minimum experience working in customer service. Previous experience in the rental industry a plus. CERTIFICATIONS / LICENSES: Forklift certification required (or within 90 days of hire). Valid driver’s license and clean driving record required (or within 90 days of hire). KNOWLEDGE / SKILLS / ABILITIES: Strong working knowledge in rentals, invoicing procedures, customer service and sales techniques. Proficiency in MS Office and Google Suite: including Word, Excel, and Outlook, Gmail, and Drive. Proficiency in Epicor P21, Rental Results or other accounting/scheduling software programs preferred. Strong interpersonal and customer service skills required. Strong written and oral communication skills required. Ability to work both independently and in a team-oriented, collaborative environment. Ability to effectively multitask, prioritize and execute tasks in a high-pressure environment. Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. Ability to elicit cooperation and defuse tension, if necessary. Ability to lift up to 100 pounds. Ability to operate service vehicles and forklifts. WORK ENVIRONMENT: May work under extreme weather conditions. May work closely with and use moving machinery and/or mechanical parts. May be exposed to fumes and toxic chemicals. The noise level in the work environment is usually moderate. OTHER: Overtime may be required short notice. (This position will require additional hours on a regular basis) Travel may be required.   EOE Statement Cogent, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location Kansas City (Velocity)   Category Service   Division Velocity   This position is currently not accepting applications. 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