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Student Helper - Service Desk 

Req Number STU-19-00007  
Salary $13.19 - $14.36/hourly (DOE)  
Full-Time/Part-Time Part-Time  
Location Ephrata Headquarters  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Number of Openings 1  

We are currently accepting applications for a year-round Student Helper in the IT Department. This position provides assistance at the Helpdesk answering phones, processing email, and minor troubleshooting of PC’s and other computer related devices using Remedy system.

Position Requirements

Minimum Job Requirements

Student Helper Wages – A copy of a current transcript will be required to establish wage levels (effective 4/1/10).

Level 1- $13.19 per hour
Each student helper who has completed less than 45 quarter or 30 semester hours of credit in pursuing a college degree will be compensated at Level 1.

Level 2 - $14.36 per hour
Student helpers who have completed at least 45 quarter or 30 semester hours will be compensated at level 2.

College Student Helper:

  • Must provide proof of and be admitted to an accredited college or university, with intent to continue enrollment as a full-time student in the next quarter or semester (excluding summer).
  • Must provide proof of and maintain an overall cumulative grade point average of 2.0 or higher.
  • Must provide proof of and maintain full-time student status.
  • Must possess a current Washington state Driver's License (if necessary for the job).

High School Student Helper:

  • Occasionally there is a need, and a benefit to Grant PUD, to hire a student helper still in high school.
  • Must provide proof of and be enrolled in either high school or a GED program (GED must be completed within one year from first date of employment).
  • Must provide proof of and be a full-time student maintaining an overall grade point average of 2.0 or higher.
  • Must possess a current Driver's License (if necessary for the job).


Print and complete a student letter (to be signed and stamped by the school registrar's office).

Please be prepared to provide a copy of your current class schedule and transcripts upon request. If unable to provide this information, your application will not be considered.

Applications for student helpers, interns and engineering interns are accepted for current openings only. Please submit a separate application for each listing of interest. A separate application must be submitted for each new opening. We do not keep applications on file.

Job Responsibilities:

  • Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan and Vision 2021. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
  • Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
  • Actively participate in all aspects of our safety program, including but not limited to:
    • Following all safety policies and procedures;
    • Alerting supervisors and coworkers to unsafe or hazardous working conditions;
    • Reporting any safety incidents or close calls within 24 hours to your supervisor; and
    • Accepting feedback from supervisors and coworkers regarding your own safety performance.

Position Open Until Filled

About the Organization Employees are our greatest assets at Grant PUD. Our dynamic team of skilled individuals define this utility. We welcome your unique experiences, skills and passion

As an equal opportunity employer, we strive for an environment of mutual respect that values diversity. We recruit, hire, train and promote all job classifications. A variety of exciting challenges and growth opportunities exist at Grant PUD. We offer training, benefits and multiple opportunities to serve the diverse needs of our regional community.

Our Mission:
To efficiently and reliably generate and deliver energy to our customers.

Our Vision:
Excellence in service and leadership
We continually ask how our performance aids in improving service quality, reliability and care for the environment in the most cost-effective manner.

Safety: We believe that employee and public safety is paramount

Innovation: We make decisions that best serve present and future generations

Service: We are committed to excellent customer service

Teamwork: We are one team with the same mission

Respect: We honor the rights and beliefs of those we work with and serve

Integrity: We hold ourselves and others accountable to professionalism in our actions and words

Heritage: We protect, preserve and perpetuate the spirit of the PUD and the Wanapum relationship  

This position is currently not accepting applications.

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