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Program Coordinator - National LGBT Health Education Center 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBTQIA+) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.

Position Program Coordinator - National LGBT Health Education Center  
Full-Time/Part-Time Full-Time and/or Part-Time  

Under the supervision of the Operations Manager, the Program Coordinator will be responsible for online educational initiatives, training and technical assistance development and delivery, technology platforms used to deliver training and technical assistance, materials and resources, continuing education accreditation and communications with other teams within The Fenway Institute (TFI) and Fenway Health (FH). The Program Coordinator will work closely with the Director of Education and Training Programs for programmatic design and content-related aspects of the position.

Project Description:
The Division of Education and Training currently houses two centers funded by the Health Resources and Services Administration (HRSA) through National Cooperative Agreements. The Program Coordinator will work on The National LGBT Health Education Center (Ed Center). The Ed Center provides educational programs, resources, and consultation to healthcare organizations with the goal of increasing access to and optimizing quality, cost-effective health care for LGBT people. The center offers online and in-person trainings, individualized technical assistance and publications for all health center staff on topics such as SO/GI data collection, effective communication, improving clinical outcomes for LGB and transgender patients, behavioral health and HIV prevention.

Specifically, the Program Coordinator will work on an 11-month project to expand and routinize HIV prevention, diagnosis, treatment and response. This project will help meet the goals of Ending the HIV Epidemic: A Plan for America initiative. The Program Coordinator will work with Ed Center staff to build upon our current HIV prevention activities, and will focus on enhancing the capacity of health centers to optimize patient serostatus awareness and implement HIV pre-exposure prophylaxis (PrEP).

The Program Coordinator position is grant funded through June 30, 2020. The position may be 80% (30 hours/week) to 100% (37.5 hours/week) depending on the candidate.

Representative Duties:

  • Coordinates Training Programs
    • Develops and maintains relationships with health care organization staff
    • Works with Director to create training content for training programs including train-the-trainer curriculum and national educational sessions
    • Works to create and implement readiness assessments of organizations and to evaluate results and present to organizations
    • Coordinates logistics of virtual and in-person training sessions including new PrEP/HIV Prevention Project ECHO national cohort and national webinar series
    • Manages post-training evaluation collection and reporting process
    • Coordinates the promotion of and recruitment for training initiatives
    • Ensures all deadlines are met in a timely manner
  • Coordinates Development and Dissemination of Materials and Resources
    • Collaborates with program staff and faculty to update existing PrEP Action Kit
    • Collaborates with team members to disseminate kit through regional partners, training events and nationally through online sources
    • Facilitates development of other materials and resources as needed
  • Maintains Software and Applications Platforms
    • Develops and uploads content to the appropriate websites, applications, and social media sites
    • Works with funders and constituent organizations to deliver training and technical assistance materials as needed
  • Manages Continuing Education Accreditation
    • Ensures that accreditation is maintained with the American Academy of Family Physicians (AAFP) and other organizations as necessary
    • Oversees the documentation of CME programs
  • Meets Agency Participatory Expectations
    • Adheres to all agency and departmental policies and procedures.
    • Participates in quality assessment and improvement activities as requested.
    • Adheres to established safety policies, procedures and precautions.
    • Attends all required meetings, in-services and professional trainings.
    • Maintains professional competence necessary to perform job responsibilities; maintain and provide agency with records of continuing education activities.
    • Serves on agency committees and in professional organizations when requested.
  • Maintains own professional growth
    • Enhances current knowledge of LGBT health research by reading medical journals, articles and other LGBT-related publications, attending conferences, seminars, forums, trainings and other available presentations.
  • Performs other related duties as required

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements


  • Bachelor’s degree required; Master’s degree preferred
  • Minimum of three years of related work experience
  • Demonstrated excellence in writing and editing
  • Demonstrated LGBTQ-identified persons, and persons of color are strongly encouraged to apply.
  • presentation skills
  • Demonstrated competency with PowerPoint, Microsoft Word, and Excel
  • Survey Monkey experience preferred
  • Demonstrated ability to manage and follow through on projects in a timely fashion
  • Ability to handle multiple tasks, prioritize assigned duties
  • Ability to work independently and in small groups
  • Knowledge of and sensitivity to diverse communities, particularly communities of color and LGBT communities
  • Ability to travel as needed
  • Experience working with an ethnically, culturally, and racially diverse work staff preferred
  • Ability to work harmoniously with diverse groups of individuals required

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
    • Sit at a computer station for extended periods of time
    • Ability to type on a keyboard for extended periods of time
Category Education & Training  
Number Filled 1  
Location The Fenway Institute - 126 Brookline  
Shift -not applicable-  
Req Number EDU-19-00004  

This position is currently not accepting applications.

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