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A/R, A/P Specialist 

About the Organization Palmer Holland is a quickly expanding international specialty chemical distributor based in North Olmsted, OH and operating in the United States and Canada. Palmer Holland represents many of the most recognized manufacturers from around the world. Our customers and principals are rooted in the Agriculture, CASE (coatings, adhesives, sealants, elastomers), Health & Nutrition, Lubricants, and Plastic industrial sectors.

As an independently-owned sales and marketing organization, we have the opportunity to make decisions which are in the best, long-term interest of the employees, customers, and principals we serve. Our sellers work with customers to solve problems and test and re-test different specialty products in order to find the one that will do what the customer needs. The dedication from our employees to continually improve their knowledge base and provide commitment to outstanding technical and customer service enables Palmer Holland to thrive as an industry leader.

As an employer, Palmer Holland views our employees as our most valuable asset. We offer our employees a fun work atmosphere, healthy work-life integration, and varying opportunities for professional development. We are known for having a culture that emphasizes having fun, being healthy, and working hard. Our office has advanced technology along with a shuffleboard table, putt-putt greens, and treadmill workstations. In the field, our sales team has the tools to make critical decisions on the spot to better respond to customer needs, ultimately forming strong relationships. We believe in providing a work culture that engages employees, encourages growth, and promotes success.  
Category Accounting/Finance  
Position A/R, A/P Specialist  

Position summary

The A/R, A/P Specialist is primarily responsible for assisting the Accounts Receivable and Accounts Payable staff.

Essential tasks of the position

  • Perform collection duties including:
    • Perform collection calls and emails daily
    • Send outstanding balance statements to customers monthly and/or upon request
    • Follow up on calls and emails within one week
  • Process cash receipts and post to general ledger on a daily basis.
  • Research short/over payments and make necessary adjustments to reconcile any difference. Issue credit/debit memos as needed.
  • File freight claims and follow up as needed.
  • Research cases and perform tasks as assigned.
  • Forward W-9 information to customers upon request.
  • Process information provided in customer welcome packets and file accordingly.
  • Communicate with customers regarding short and over payments as needed.
  • Ensure all documents are scanned and saved per PH policy.
  • Provide backup to other Accounting team members when necessary.
  • Perform any other duties assigned by management.


Activities of the position affect quality including quality objectives. Responsibilities and authorities include where appropriate:

  • Initiate action to prevent the occurrence of any nonconformities relating to product, process or quality system, up to and including when necessary stopping production to correct quality problems.
  • Identify and record any problems relating to the product, process and quality system.
  • Document problems, steps taken for resolution and preventative action in CRM software and notifying all parties required.
  • Initiate, recommend or provide solutions through designated channels.
  • Verify the implementation of solutions in areas under your control.
  • Control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
  • Perform duties and tasks as prescribed in company policies, procedures and work instructions.


The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.

We are a tobacco free, professional environment.

Location Corporate Office  
Position Requirements


  • Associates Degree or higher in accounting or related field


  • 2+ years' experience preferred


  • Intermediate level of expertise in MS Office and Contact Management Software
  • Excellent verbal and written communication abilities
  • Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
  • Ability to handle sensitive information with confidentiality and discretion
  • Detail oriented with strong, accurate clerical skills
  • Proficient at multi-tasking
  • Proactive problem solver
  • Highly motivated

Physical Requirements:

  • Satisfactory motor skills relevant to position
  • Ability to sit for long periods of time
  • Ability to lift up to 25 pounds
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Travel Requirements  

This position is currently not accepting applications.

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