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Food Resource Coordinator 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Second Harvest Food Bank Santa Cruz County
Food Resource Coordinator

Second Harvest Food Bank provides over 8 million pounds of food assistance annually, to over 55,000 people per month, through its network of 200 member agencies and programs. By increasing access to healthy food, Second Harvest is making a profound impact towards growing a healthier community.


Reports to: Director of Agency Network Services

Supervises: N/A

The Food Resource Coordinator (FRC) is responsible for overseeing the day-to-day operations of the Food Bank's Grocery Rescue Program. Responsibilities include building the number of stores participating in the program and increasing the total amount of product donated, while maintaining food safety and compliance; allowing the Food Bank to increase our supply of nutritious food, as well as maximizing the variety of food and non-food products we can provide for our clients. The FRC educates retail store personnel on program donation guidelines and ensures compliance. The FRC manages Agency and Donor relationships and our donor recognition program; including blogs and social media accolades, milestone achievements, and program anniversaries.

Donor Relations

  • Identify, cultivate and secure donations from retailers by educating the donors on the value of donating food and non-food products in support of Second Harvest's philosophy and mission.
  • Create and implement an onsite visitation plan.
  • Create a store donation toolkit for each retail chain to be used when visiting stores.
  • Create and maintain a key contact database.
  • Build a strong understanding for each chain's donation program.
  • Work with Development to recognize retail donors (via newsletter, website, direct mail, etc.)
  • Identify underperforming departments and alert managers.

Food Safety

  • Ensure food safety program is maintained at all stores, agencies and during donation handoff.
  • Work with store receivers and department managers to ensure stores are ready for driver pick-ups and are following donation guidelines.


  • Provides weekly activity report on donor visits and store-level interactions.
  • Ensure agencies are reporting poundage on Meal Connect.

Performs other duties as assigned.

Benefits: For the employee: free dental and vision insurance (shared cost for dependents). Free life, long-term care, long-term disability, and AD&D insurances. Shared cost medical insurance. Eligibility begins on the second month of employment (i.e. if you are hired June 20th, you are eligible starting July 1st). This benefit package is valued at an average of over ten thousand dollars a year.

  • First year: 15 vacation days, 12 sick days, and 10 holidays.
  • 403(b) Retirement Plan: Second Harvest matches employee contributions up to an annual cap.
  • Employee Assistance Program

Job Details: This is a full-time, regular, non-exempt position with a grant-funded hourly rate of $18. Hours are most commonly Monday-Friday from 7:30 AM - 4:30 PM, however, occasional weekend and evening work may be required.

To Apply: Please apply by 08/07/19 at


Second Harvest Food Bank does not discriminate because of race, religion, religious creed, color, age, sex, sexual orientation, gender (including gender identity and gender expression), national origin, ancestry, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, genetic information, genetic characteristics or any other legally protected status. The Food Bank also does not discriminate based on the perception that anyone has any of these characteristics, or is associated with a person who has (or is perceived as having) any of these characteristics.

Position Requirements


Training and Experience

Three years of progressively responsible experience in marketing, purchasing, or donor solicitation activities with some experience in agriculture, food acquisition, or inventory management.


  • Must have a very high level of organizational, interpersonal, and communication skills.
  • Must be able to work with a diverse group of people including staff, volunteers, and suppliers.
  • Must be able to work effectively under pressure, prioritize tasks, work on a variety of projects at once, and meet deadlines.
  • Knowledge of the methods and resources to secure food donations.
  • Ability to plan, develop, expand, and acknowledge sources of food donations from retail grocers.
  • Ability to analyze and solve problems.
  • Ability to perform multiple duties with minimum supervision.
  • Ability to manage difficult situations with tact and to reach mutually acceptable solutions.
  • Ability to work as a part of a team, to foster teamwork, and to provide excellent service to co-workers and suppliers.
  • Ability to establish and maintain good working relationships with people of various ages and educations, and with those with different ethnic and socio-economic backgrounds.
  • Ability to produce records and reports using Microsoft Office software, particularly MS Excel.
  • Ability to learn to use Ceres ERP and Meal Connect software.

Physical Requirements

  • Able to safely lift or carry items weighing up to 40 pounds.
  • Able to hear normal conversations in person and on the phone.
  • Able to see and read documents.


  • Must have access to a motor vehicle, valid auto insurance coverage, valid California Driver’s License, and a satisfactory driving record (as documented by a current MVR obtained by the Food Bank’s insurance carrier), for occasional driving on the job.
  • It is the responsibility of all SHFB personnel to participate in our Food Safety/Food Defense programs.
Full-Time/Part-Time Full-Time  
Pay Range $18 an hour  
Close Date 8/29/2019  
Exempt/Non-Exempt Non-Exempt  
About the Organization Second Harvest Food Bank provides over 8 million pounds of food assistance annually, to over 55,000 people per month, through its network of 200 member agencies and programs. By increasing access to healthy food, Second Harvest is making a profound impact towards growing a healthier community.  

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