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Confidential Operations Administrative Assistant 

About the Organization Service Employees International Union-United Healthcare Workers West (SEIU-UHW) is one of the largest unions of hospital workers in the western United States, with more than 80,000 members.

Our members are frontline caregivers, including respiratory care practitioners, dietary, environmental services and nursing staff who keep Californians healthy.

We live and work throughout California: from the Bay Area to Sacramento and Los Angeles to the Central Valley.

Our union of healthcare workers is driven to improve the healthcare system. Our mission is to provide quality care for all patients, expand access to excellent, affordable healthcare for all Californians and improve living standards for all workers.

The majority of SEIU-UHW members work in the state's largest private sector health systems' hospitals and clinics, including Kaiser Permanente, Dignity Health, Sutter Health, Tenet, Prime and Daughters of Charity.  

Position Summary:
The Confidential Operations Administrative Assistant is a statewide position working in the Operations Department. The Confidential Operations Administrative Assistant is in charge of some operational and administrative tasks but also must have the set of skills that allows the person on this position the designing and overseeing of special projects handled in the Operations Department with multiple staff, multiple vendors and multiple locations. His/her responsibilities are typically performed at a professional level with the ability to work under deadlines and accommodate last minute changes in priorities.

The person in this position will have enough technical skills to manage intelligent computer applications or complex databases. The Confidential Operations Administrative Assistant should have excellent oral and written communications skills and some degree of creativity that can be called upon when developing new projects, materials for campaign or events, share information on a cloud environment. The Confidential Operations Administrative Assistant should be organized, have the ability to multi-task, able to work with minimal supervision and able to make decisions at his/her level of responsibility and discretion or under general instructions from his/her supervisor.

Position Requirements

Main Responsibilities

• Respond to inquiries from executive office, union officers, senior staff, union leaders managing the flow of communications, explain event policies, answer questions, troubleshoot technical issues of applications or databases used and independently resolve problems whenever is possible.

• Prepare presentation materials for use of  others, editing content and adding appropriated graphic and design elements, including web or cloud materials.

• Compose or prepare correspondence, forms, newsletters, flyers and reports at a professional level of technical skills using the Microsoft Office suite applications or similar.

• Serve as liaison with other UHW units or large union event vendors, plan and prioritize and schedule activities on the Operations department based on a general plan or instructions from the his/her director.

• Serve as administrative support person for designated committees, workgroups and or on large events. Create agendas, order equipment, keep minutes, coordinate logistics with Meetings and Travel Department.

• Perform specialized /technical duties required to support the specific responsibilities of his/her director and the Operation’s team, using discretion to make judgments based on general operational guidelines.

• Support purchasing for the office, division meetings, retreats and large events, research items and obtain quotes.

• Compile and maintain information that may require web or library researching, gathering and updating data and records.

• Participation of union activities including short term campaigns that may include overnight travel.

• Perform other duties as required to support UHW mission, values, activities and programs, in addition to the function of the director or other directors from the Operations department.

• Other duties as assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed.


Qualifications (Knowledge, Skills and Abilities):

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required:

• High School diploma or equivalent, two years of college studies desired.

• Minimum 2 to 3 years' experience on similar administrative, operations or technical positions.

• Familiarity with a multi-office, organizational environment, non-profit experience preferred.

• Demonstrated experience using computer software such as report writer ,MS Office Suite software, including strong Microsoft Excel, Access and Macro skills to develop and maintain financial reports and statistical data.

• Excellent interpersonal communications skills; Analytical and technical skills.

• Requires the exercise of independent judgment and discretion in analyzing situation and in determination of action to be taken.

• Ability to take initiative, and follow tasks through to completion.

• Must be accurate, timely, and detail oriented, maintain a some degree of confidentiality, and able to communicate effectively with employees at any level.

• Strong meeting coordination expertise.

• Excellent punctuality and attendance.

• Exceptional project management skills, organizational, prioritization and follow through skills; ability to manage large volume of electronic data and paperwork in an organized, detailed and accurate manner.

• Ability to work independently under general directives and as part of a team.

• Ability to interact professionally with culturally and linguistically diverse staff , members and vendors.

• Understanding and commitment to the mission of SEIU UHW – West.

• Strong presence with ability to interact with Senior Leadership and Executive Board members.

• Bilingual in English/Spanish desired, not required.



Physical Demands:

• Sitting at a computer workstation for extended periods (up to four hours at a time) typing. 

• Lifting up to 20 pounds.

• Work long and irregular hours including nights and weekends.  


Relationships:  The Confidential Operations Administrative Assistant works closely with and interacts with Union members, unorganized workers, employers, government officials, the Executive Board members, officers, other staff, staff from other labor organizations and grassroots organizations. 

Location Los Angeles  
Full-Time/Part-Time Full-Time  
Salary SEIU-UHW offers a competitive salary, commensurate with experience, and a generous benefit package.  
Exempt/Non-Exempt Non-Exempt  
EOE Statement SEIU-UHW is an affirmative action employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability.  

This position is currently not accepting applications.

To search for an open position, please go to


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