• Respond to inquiries from executive office, union officers, senior staff, union leaders managing the flow of communications, explain event policies, answer questions, troubleshoot technical issues of applications or databases used and independently resolve problems whenever is possible.
• Prepare presentation materials for use of others, editing content and adding appropriated graphic and design elements, including web or cloud materials.
• Compose or prepare correspondence, forms, newsletters, flyers and reports at a professional level of technical skills using the Microsoft Office suite applications or similar.
• Serve as liaison with other UHW units or large union event vendors, plan and prioritize and schedule activities on the Operations department based on a general plan or instructions from the his/her director.
• Serve as administrative support person for designated committees, workgroups and or on large events. Create agendas, order equipment, keep minutes, coordinate logistics with Meetings and Travel Department.
• Perform specialized /technical duties required to support the specific responsibilities of his/her director and the Operation’s team, using discretion to make judgments based on general operational guidelines.
• Support purchasing for the office, division meetings, retreats and large events, research items and obtain quotes.
• Compile and maintain information that may require web or library researching, gathering and updating data and records.
• Participation of union activities including short term campaigns that may include overnight travel.
• Perform other duties as required to support UHW mission, values, activities and programs, in addition to the function of the director or other directors from the Operations department.
• Other duties as assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed.
Qualifications (Knowledge, Skills and Abilities):
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required:
• High School diploma or equivalent, two years of college studies desired.
• Minimum 2 to 3 years' experience on similar administrative, operations or technical positions.
• Familiarity with a multi-office, organizational environment, non-profit experience preferred.
• Demonstrated experience using computer software such as report writer ,MS Office Suite software, including strong Microsoft Excel, Access and Macro skills to develop and maintain financial reports and statistical data.
• Excellent interpersonal communications skills; Analytical and technical skills.
• Requires the exercise of independent judgment and discretion in analyzing situation and in determination of action to be taken.
• Ability to take initiative, and follow tasks through to completion.
• Must be accurate, timely, and detail oriented, maintain a some degree of confidentiality, and able to communicate effectively with employees at any level.
• Strong meeting coordination expertise.
• Excellent punctuality and attendance.
• Exceptional project management skills, organizational, prioritization and follow through skills; ability to manage large volume of electronic data and paperwork in an organized, detailed and accurate manner.
• Ability to work independently under general directives and as part of a team.
• Ability to interact professionally with culturally and linguistically diverse staff , members and vendors.
• Understanding and commitment to the mission of SEIU UHW – West.
• Strong presence with ability to interact with Senior Leadership and Executive Board members.
• Bilingual in English/Spanish desired, not required.
• Sitting at a computer workstation for extended periods (up to four hours at a time) typing.
• Lifting up to 20 pounds.
• Work long and irregular hours including nights and weekends.
Relationships: The Confidential Operations Administrative Assistant works closely with and interacts with Union members, unorganized workers, employers, government officials, the Executive Board members, officers, other staff, staff from other labor organizations and grassroots organizations.