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Title

Client Account Specialist 

Description

Wyandot Behavioral Health Network is seeking a dedicated Client Account Specialist to join our Accounting team. We welcome all inquiries from qualified individuals who want to be part of a team of dedicated and compassionate employees who help our clients live healthy, safe and productive lives. The Client Account Specialist assists client is in the navigation of their medical benefits and uses aged accounts receivable reports to audit and perform collections for Medicare and Medicaid accounts.

Essential Job Duties:

  • Audit accounts on an aged accounts receivable report for all self-pay that are 30 to 120 days past due.
  • Review clients insurance and communicate status to client's Wyandot BHN support team: Case Manager, Therapist and support team and update as needed.
  • Assist clients in obtaining medical card, communicate processing/timing for medical benefits spenddowns, and track action taken.
  • Report results of collection activities to the Accounting Service manager weekly.
  • Identify unacceptable payments and/or rejections and process subsequent resubmission of claims to correct problem.
  • Responsible to submit claims electronically to Medicare and cross train as backup for submission of commercial and Medicaid claims.
  • Other tasks as assigned.
 
Position Requirements

Job Requirements:

  • High School Diploma or GED.
  • Two years’ experience with efficient, healthcare/welfare information, data entry experience.
  • Experience in or knowledge of computerized accounting system.
  • Working knowledge of the billing and payer system of medical insurance receivables, especially Medicaid (i.e., contractual fees, spenddown adjustments, time filing requirements, etc.).
  • Ability to maintain confidential nature of work.
  • Ability to communicate in a direct and appropriate manner to a variety of staff, consumers and other service providers.
  • Extensive phone experience specific to collections/resolving medical accounts.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Hours Monday - Friday, 7:30 to 4:00 am (Flexible)  
Pay Range $14 - $16 BOE  
Division Wyandot Behavioral Health Network, Inc.  
Number of Openings 1  
About the Organization Wyandot Behavioral Health Network (Wyandot BHN) is a family of organizations serving the behavioral health needs of Wyandotte County, Kansas, and beyond.

Our network of organizations provides resources for adults, children and families in need of behavioral health services; individuals experiencing homelessness; assistance with housing, employment, and other needs.

Wyandot BHN organizations include:

• Kim Wilson Housing, Inc. - Supportive housing program
• RSI - 24/7 Crisis Center
• PACES - Children & adolescents behavioral health care center
• Wyandot Center - Adult behavioral health care center  
EOE Statement Wyandot Behavioral Health Network's family of organizations: Kim Wilson Housing, PACES, RSI and Wyandot Center is an Equal Opportunity Employer.

It is the policy of Wyandot Behavioral Health Network to provide equal employment opportunity to all persons, regardless of race, color, religion, national origin, ancestry, sex/gender (to include orientation, identity or expression), disability, handicap, age, or any other basis prohibited by law. Any act of retaliation or discrimination against any person who has filed a complaint or assisted or participated in any investigation involving a complaint is prohibited.
 

This position is currently not accepting applications.

To search for an open position, please go to http://WyandotInc.appone.com



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