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Title

Mortgage Operations Generalist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Job Description

Job Title: Mortgage Operations Generalist

Department: Mortgage Lending

Reports to: Mortgage Operations Manager

FLSA Status: Non-Exempt

Summary: Summary: Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace. The Mortgage Operations Generalist is responsible for opening, assigning, processing, closing, and funding of first mortgage and HE loan files. This position requires adherence to complex regulatory oversite with the implementation of the TRID Regulation.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide service that meets the Service Standards defined by Tropical Financial Credit Union; annual goals are established through the Performance Management Process.
  • Works independently and manages Mortgage pipeline to ensure deadlines and production goals are met as defined in the individual's performance appraisal where applicable.
  • Processes first mortgage applications from the opening of the file to submission for final underwriting ensuring that the file is complete and accurate and that the file complies with the secondary market, government and investor guidelines. Uses analytical ability and judgment to determine the acceptability of the information and documentation.
  • Processes HE/HELOC loan applications from the opening of the file to Closing. Ensures that file meets all TFCU policies and regulatory requirements. Uses analytical ability and judgment to determine the acceptability of the information and documentation.
  • Reviews appraisals, title searches, and insurance coverage to ensure compliance with Tropical Financial, agency and investor requirements
  • Communicates with members and outside companies, as needed, to keep them abreast of the filing process and documentation requirements.
  • Act requirements, all applicants for employment who will be engaged in and perform duties as a 'residential loan mortgage originator '(as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Credit Union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
  • Ensures all closing conditions as outlined by the underwriter or documentation is obtained and in compliance to secondary market and TFCU requirements.
  • Obtains most current insurance policies and ensures the proper coverage amount is in effect, that TFCU is listed as mortgagee and that policies are paid or funds collected to pay.
  • Performs final verification processes regarding credit and employment. Compares the information received to the application as a final UW review.
  • Obtains and clears other conditions as outlined on the loan approval or UW Evaluation or HE UW Worksheet. Reviews to make sure they meet investor or TFCU requirements.
  • Clears the loan in the LOS system making sure that changes do not affect the sellability of the file or the UW commitment. Follows secondary market requirements and take appropriate actions if changes impact original lending decision.
  • Coordinates with the title company/Closing agent for the receipt of all closing fees and documents for the preparation of disclosures.
  • Prepares the Closing Disclosure within the timeframes as outlined by the TRID regulation for first mortgage, HE and Rapid Refi loans. Updates the fields in Encompass - Mortgage Lending electronic system as required to produce a compliant document. Challenges or questions any inconsistencies for TFCU is now accountable to the regulators and investors for the correct completion of this document.
  • Prepares the HELOC closing documents that follow a different set of requirements and regulations.
  • Prepares closing documents in compliance to regulations, secondary market standards and requirements, MI company standards and TFCU procedures.
  • Responds to any borrower inquiry regarding the Closing Disclosure. A full understanding of this document and the figures noted for its completion is imperative.
  • Coordinates with branch personnel for the closing of the HE type loans. Coordinates with the borrowers for the closing appointment.
  • Assist branch personnel with questions regarding closing.
  • Reviews closing documents after closing to ensure that they were executed correctly.
  • Funds the loans by performing the applicable wire transfer transactions for first mortgage loans.
  • Communicates with members and outside companies, as needed, to keep them abreast of the file process and documentation requirements.
  • Inputs HMDA reporting information into the LOS system prior to funding the loan.
  • Performs other duties as required with or without accommodation

Compliance

  • BSA Compliance - every employee is required to uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within TFCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department.
  • In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and/or Compliance Departments.
  • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, and Fair Lending Act, TRID, RESPA, TIL, HOEPA, HMDA, Fact Act and others pertaining to the mortgage industry.
  • This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in and perform duties as a 'residential loan mortgage originator '(as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Credit Union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
 
Position Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 5 years of similar or related experience in first mortgage or HE loan processing, closings or post-closing and funding.
  • Some College preferred, High school diploma or GED required
  • Must be able to work independently and take action as needed to complete the loan files
  • Working knowledge of agency, government and private investor guidelines and requirements.
  • Prior first mortgage processing, closing/funding or underwriting experience preferred
  • Knowledge of title insurance and the correlation with closing documents
  • Must be able to effectively maintain a mortgage pipeline and meet turnaround time standards
  • Must be able to adjust to sudden changes in production numbers as dictated by the market
  • Must be able to adapt to market, regulatory, agency and investor requirement changes
  • Must be highly organized and highly analytical
  • Must have a proactive approach to workload
  • Must possess excellent communications skills
  • Ability to handle multiple tasks and priorities
  • Must possess initiative and flexibility

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to handle or touch. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Location Miramar, FL  
About the Organization Tropical is a not-for-profit, member-owned and member operated financial cooperative, serving South Florida since 1935. We operate a fun, and family-oriented work environment where every employee has the opportunity to learn and grow in their career and move up within the organization. It's an organization that values your contributions and rewards you for your performance. TFCU has proven to be an organization that is dedicated not only to TFCU's success, but the success of its employees and the financial success of our members.  

This position is currently accepting applications.

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