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Category Housekeeping  
Full-Time/Part-Time Full-Time  
Employment Type Seasonal and Year Round opportunities are available.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  

Crystal Mountain is seeking Housekeepers to clean hotel units, condos and shared public spaces. Join the Housekeeping team and help us achieve and maintain our reputation for superior room cleanliness and exceptional guest service.

Job Duties and Responsibilities

  • Clean guest rooms, corridors, lobbies, stairways, elevators and lounges.
  • Sweep, scrub, mop and polish floors.
  • Vacuum clean carpets, rugs and draperies.
  • Dust and polish furniture and fittings.
  • Clean exterior entrances, decks, and furniture to include BBQ grills.
  • Empty and clean trash and recycling containers and dispose of trash in a sanitary manner.
  • Clean wash basins, mirrors, tubs and showers
  • Distribute linen, towels and room supplies using wheeled carts or by hand.
  • Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies and in-room literature.
  • Report Unit Inventory variances to Team Leader after each cleaning.
  • Keep housekeeping storage area and vehicle stocked and orderly at all times.
  • Replace dirty linens with clean items and make beds following resort protocol.
  • Realign furniture and amenities according to prescribed layout.
  • Store all dirty laundry in line with company policy
  • Respond to guest queries and requests
  • Deliver any requested housekeeping items to guest rooms
  • Ensure confidentiality and security of guest rooms.
  • Follow all company safety and security procedures.
  • Report any maintenance issues, safety hazards, and damage of property.
  • Follow lost and found procedures.
  • Other duties as assigned.
Position Requirements


  • Good communication skills including the ability to listen carefully and ask the right questions to gain clarification.
  • Integrity including honesty and high ethical standards.
  • Attention to detail.
  • Have high work standards including the ability to meet performance standards without supervision.


  • High School diploma or equivalent preferred

Physical & Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
  • The employee is frequently required to reach with hands and arms.
  • The employee is occasionally required to climb or balance.
  • The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Must have unrestricted and insurable driving record.
  • Non-smoking candidates preferred.
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!

Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  

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