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Bilingual Health Navigator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBTQIA+) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.

Position Bilingual Health Navigator (Community Based)  
Full-Time/Part-Time Full-Time  


Reporting to the Manager of Sexual Health Prevention Programs, the Bilingual Health Navigator provides risk assessment, risk-reduction counseling, HIV/Hepatitis C screening services, and linkage to care services in English and Spanish, with a focus on young adult Latinx gay, bisexual and other men who have sex with men. The Bilingual Health Navigator strives to reach community members who are most at risk for HIV and/or substance abuse, and assists them in connecting with culturally competent prevention and treatment services at Fenway Health or partner organizations. The Bilingual Health Navigator also provides follow-up counseling and supported referrals for clients who are HIV-positive and those who are at high-risk of infection, and is pro-active in designing and implementing community outreach initiatives to find and assist community members in need of services.


1. Provide Direct Services

  • Screen and triage callers and walk-in clients by assessing risk for HIV, STI and viral hepatitis exposure;
  • Provide pre- and post-test counseling to those seeking HIV testing, hepatitis C screening/treatment and viral hepatitis education, screening or vaccination;
  • Provide extended or multi-session counseling sessions for HIV-positive and high-risk HIV-negative clients when appropriate, including through the use of evidence-based interventions such as ARTAS and Personal Cognitive Counseling.
  • Conduct serum testing for HIV, HCV and syphilis, performing phlebotomy.
  • Perform antibody screening using finger-stick rapid test kits, when appropriate.
  • Perform Health Navigation, making supported referrals, and accompanying clients to service sites when appropriate, to address the full spectrum of client needs.
  • Co-lead short-term or drop-in psycho-educational groups, especially those targeting especially young Latinx men who have sex with men.

2. Participate in Planning and Implementation of New Initiatives

  • Participate in program planning through interdisciplinary team meetings to design and implement community outreach initiatives and screening events to reach members of at-risk communities, especially young Latinx men who have sex with men
  • Collaborate with clinical providers to coordinate culturally competent referrals;
  • Attend continuing education seminars, staff in-services and stay abreast of relevant literature to maintain familiarity with trends in prevention services.
  • Assist in drafting/editing Spanish-language program materials.
  • Make connections and build referral relationships with Fenway Health providers and community organizations that serve young Latinx MSM.

3. Other duties as assigned

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements
  • Fluency in both English and Spanish; bicultural preferred
  • Minimum two-years relevant work experience. Note: A Bachelor’s degree plus relevant experience may substitute for the work experience requirement.
  • Willingness and ability to perform phlebotomy, with prior competence preferred
  • Strong interpersonal communication skills
  • Strong ability to manage clinically and emotionally challenging situations with utmost professionalism, care and discretion
  • Ability to work harmoniously with diverse groups of individuals and communities at risk for HIV --specifically men who have sex with men and transgender people
  • Ability to provide precise, well-written documentation
  • Experience providing HIV education, testing and counseling a plus.
  • Demonstrated computer skills (Microsoft Outlook and Word)
  • Ability to handle multiple tasks and prioritize assigned duties
  • Ability to work independently and in small groups
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to meet deadlines and work within a team-based environment
  • Strong interest in LGBT health
Category Prevention  
Number Filled 1  
Location AAC - Prevention (Boston)  
Shift -not applicable-  
Req Number PRE-19-00017  

This position is currently not accepting applications.

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