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Title

Host/Hostess 

Category Food and Beverage  
Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

  • Responsible for initial cordial reception to the Guests upon arrival and the prompt courteous escort to a dining table.

  • Responsible for answering telephones and making reservations, if required.

  • Communicates with Guests including wait times, verifying reservations and general information about the venue.

  • Responsible for seating Guests according to established rotation procedures, distribute menus and explain the food items.

  • Thanks and offers closing remarks to Guest as they leave the venue.

  • Address any Guest complaints to resolve them quickly and courteously in accordance to department standards.

  • Assists in maintaining standards of health, safety, and sanitation.

  • Participates as a team member with: Casino Hosts, Food Servers, Bus Persons, Cooks, Supervisors and any Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service.

  • Any and all other duties as assigned.

 
Position Requirements

EDUCATION and/or EXPERIENCE:

  • One (1) year of Guest Service experience required.

  • Serv-Safe Certification and Alcohol Awareness Certification preferred.

 
Full-Time/Part-Time Full-Time  
Shift Swing  
Position Host/Hostess  
Division Grand Casino Hinckley  
Close Date  

This position is currently accepting applications.

Apply Now



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