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Response Management Coordinator- West Springfield, MA 

EOE StatementATC is an equal opportunity employer. All qualified applicants are considered without regard to race, color, sex, religion, national origin, age, disability status, protected veteran status, or any basis protected by law. You can view the Equal Employment Opportunity poster provided by OFCCP by visiting their website.
About the Organization  

Job responsibilities include but are not limited to:

  • Working shifts, day and/or night.
  • Processing underground storage tank alarm events
  • Documenting and coordinating responses to petroleum spill incidents
  • Identify, investigate, understand, and relay correspondences to in a timely and professional manner
  • Execute alarm and spill response protocols and communications quickly and accurately
  • Provide professional customer service and support (both verbal and written communication) to clients and ATC personnel
  • Call Center and Alarm Management
  • Input and maintain data into our custom software system
  • Provide assistance to customers taking our online training programs
  • Perform administrative and project support tasks
  • Participate in the occasional department meeting which may occur outside your normal shift hours
  • Build and maintain strong working relationships with clients and ATC personnel
  • Initial and ongoing training will be provided
  • Become familiar with underground storage tank remote monitoring software, equipment, situations, and resources
  • Abide by ATC's health and safety policies and procedures
Position Requirements


  • Must be attentive to detail, possess great organizational skills, and have excellent customer service skills.
  • Must have experience using Microsoft Office Suite.
  • Must be proficient using Microsoft Excel.
  • Must be able to accurately type a minimum of 40 WPM.
  • Must have the ability to multitask.
Full-Time/Part-Time Full-Time  
Position Response Management Coordinator- West Springfield, MA  
Req Number CLE-19-00011  
Open Date 8/8/2019  
Location Massachusetts - West Springfield  

This position is currently not accepting applications.

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