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Community Capacity Director 

Category Professional Services  


The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system, and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE), and the NBCC Foundation (NBCC-F).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs, and public health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high quality professional development resources for counselors.


The Community Capacity Department includes Counselor Directories and Public Health Responses that help bring the services of Board Certified Counselors to those in need. Through the national Counselor Find Directory, the public is able to search for counselors with board certification in their geographic area. The Community Capacity Department also houses NBCC's Public Health Response Services, which give counselors avenues to respond to national and local community's needs for emergent, educational, or crisis-based services.

Position Requirements


The Community Capacity Director will provide strategic leadership and day-to-day administration of the Community Capacity Department. The director is responsible for planning and directing the initiatives to ensure a viable, long-term presence and impact for board certified counselors in communities nationwide.

  • Leads in the ongoing development, implementation and evaluation of the Community Capacity Department’s Strategic Plan.
  • Ensure that NBCC and Affiliates advances the presence of board certified counselors nationwide by making board certified counselor identification easy for the public.
  • Plans, coordinates, and manages activities designed to give board certified counselors greater opportunities to provide services to individuals and communities nationwide.
  • Ensures that the community capacity building practices of NBCC’s Counselor Find and Public Health Responses are aligned with the organizational vision, mission, Bylaws and approved policies.
  • Develops and maintains effective partnerships with key local, state, regional, and national networks and organizations.
  • Provides training, consultation and technical assistance activities when necessary to meet organizational goals and responsibilities.
  • Ensures that program services are appropriately staffed within the confines of agency resources.
  • Hires, supervises, directs and evaluates staff in performance of their duties, and/ or delegate these responsibilities as appropriate.
  • Ensures that fiscal management responsibilities are met, and appropriate reporting is completed to the Interim Vice President of Foundation and Professional Services.
  • Participates in the preparation of organizational budgets to be presented by the NBCC Executive Leadership Team for approval by the NBCC and Affiliates Board of Directors.
  • Ensures procedures are implemented and maintained which enable sound fiscal management, accurate reporting, & reduce risk to the safety and stability of the organizational funds, physical assets and other property.
  • Implements all orders and resolutions of the NBCC and Affiliates Board of Directors
  • Other duties as assigned.


  • Master’s degree in counseling, mental health or related field
  • Board Certified Counselor credential in good standing, LPC required, NCC preferred
  • 1-3 years program implementation experience, preferably in a nonprofit environment
  • Ability to develop and implement specific goals and plans to prioritize, organize and accomplish work
  • Ability to handle multiple concurrent assignments and meet deadlines
  • Or equivalent combination of education and experience

NBCC and Affiliates is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Full-Time/Part-Time Full-Time  
Shift Days  
Position Community Capacity Director  
Close Date 8/31/2019  
Exempt/Non-Exempt Exempt  
Req Number PRO-19-00003  
Open Date 5/26/2020  
Location National Board for Certified Counselors  
About the Organization
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently not accepting applications.

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