The Gift Processor is responsible for daily donation processing, production of gift receipts, acknowledgement letters, donation reports and maintaining data integrity. The position has significant responsibilities in the areas of data and gift entry to ensure that all cash gifts, in-kind gifts, stock donations, and pledges are accurately recorded in The Raiser's Edge database and reconciled with the finance office.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Process all donations: daily entry, proofing, balancing, adjusting, and reporting to ensure clear representation of donor intentions. Contacting donors as appropriate.
- Send acknowledgement letters and tax receipts for donations. Ensure all donors receive timely and appropriate recognition for their gifts.
- Communicate with internal customers in advancement, finance, and admissions to address donation or membership issues.
- Track outstanding pledges, produce and distribute pledge reminder letters.
- Serve as the primary contact for matching gift programs.
- Run gift detail reports to share with appropriate team members and departments.
- Provide fulfillment and tracking of donor club benefits, including membership benefits.
- Provide back-up support as needed to membership processing.
- Provide quality assurance between The Raiser's Edge database and the membership point of sale system.
- Perform tasks and generate queries to support database integrity for data analysis.
- Process database change requests.
- Initiate processing and record management procedural changes as needed and continuously identify ways to increase overall efficiencies. Keep all policies and procedural documents updated.
- Safeguard the confidentiality of donor and member information at all times.
- Perform other duties as assigned.
QUALIFICATIONS
- Associate's degree or equivalent experience required.
- One or more years of experience in data processing.
- Proficiency in using database systems and thorough knowledge of Windows-based computer software.
- Ability to audit work for accuracy and quality.
- Ability to handle confidential information with discretion.
PREFERRED SKILLS
- Experience with Raiser's Edge, Omatic Software products.
- Knowledge of fundraising operations and data management.
PHYSICAL DEMANDS
- This position may be required to lift up to 25lbs.
- Reasonable accommodations may be made to perform essential functions.
WORK ENVIRONMENT
While performing the duties of this job, the employee is exposed to a typical office environment and/or outdoor weather conditions. The noise level in the work environment is usually moderate.
APPLICATION DIRECTIONS
Applications are only accepted online through our Jobs page at www.zoo.org; no other forms of application will be accepted. Cover letter and resume are REQUIRED when applying for this position. NO PHONE CALLS PLEASE.
APPLICATION DEADLINE: Applications are due prior to 12:00 AM on the posted Close date (i.e. by 11:59 PM the evening before).
Woodland Park Zoo is an equal opportunity/affirmative action employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran's status, sexual orientation, or gender identity/expression.
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Woodland Park Zoo is an equal opportunity employer, dedicated to a policy of non-discrimination in application and employment for any reason, including race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability or medical status including genetic information, and/or veteran’s status.
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