Share Email Opening Title Computer Support Specialist   About the Organization Established June 15, 1971, Valley Community Services Board is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. Valley Community Services Board serves as the single point of entry into publicly funded mental health, developmental, and substance use disorder services for these localities. Valley CSB is a person-centered organization, tailoring treatment to each individual. We value competency and compassion in every service we provide. We are also a resource for educating the public about the nature of mental health, substance use, and developmental disabilities to dispel stereotypes and encourage support for individuals facing those challenges. Valley Community Services Board is an equal opportunity employer and a drug free workplace.   Open Date 6/18/2019   Close Date 7/23/2019   Position Computer Support Specialist   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Shift Days   Req Number ADM-19-00001   Number of Openings 1   Number Filled 0   Description Valley Community Services Board is seeking candidates for the position of Computer Support Specialist. The Computer Support position is responsible for overall technical support of computer hardware, software, and select office equipment. The Computer Support Specialist procures, installs, upgrades, troubleshoots and repairs computer hardware, software, and peripherals and provides orientation, training and direct support to end-users. Major duties include: provide direct technical support to end-users, relating to all aspects of the desktop computing environment, and resulting in the timely resolution of users’ problems and requests, procure hardware, software, peripherals, and supplies in accordance with policies and procedures, configure, install, and update computer hardware, software, and peripherals, troubleshoot and repair/replace, or coordinate vendor repair/replacement of computer hardware, software, and peripherals, provide support and assistance with fax machines and copiers, provide individualized and group computer orientation and training to meet demand and comply with regulations, may be responsible for the development and/or acquisition of training content and materials, assist with routine Systems Administration duties, such as network account maintenance and backup rotation, assist with the development and maintenance of Internet and Intranet content, cross train with other Information Systems staff and cover their critical duties during absences, perform other duties as assigned by the Information Systems Director, which are consistent with the duties and responsibilities of the position and within agency policies and procedures.   Position Requirements Relevant certification and Information Systems degree or trade school diploma is required. A+ certification or equivalent is strongly preferred. Two years of comprehensive experience in a demanding computer support capacity, preferably in a human services or social services agency supporting 100 or more users. An equivalent combination of experience and training may be considered in lieu of certification or degree. The incumbent must consistently provide a superior level of service to the end-user, and maintain a high level of quality and attention to detail. Support requests should receive rapid attention, and problems should be resolved as quickly as is technically possible. Project deadlines must be met. Standard office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels. Occasional exposure to confined or dusty spaces such as wiring closets, attics, and basements. Must be able to bend and squat for extended periods. Must be able lift and carry 40 pounds.   Salary Information   EOE Statement Valley Community Services Board is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   Additional Requirements   This position is currently not accepting applications. To search for an open position, please go to http://ValleyCommunityService.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Medical Services RN in Staunton, VA Posted on: 4/15/2024 [Apply Now] ICF RN in Waynesboro , VA Posted on: 4/8/2024 [Apply Now] Permanent Supportive Housing Case Manager in Staunton, VA Posted on: 4/8/2024 [Apply Now] Adult Mental Health Case Manager in Staunton, VA Posted on: 4/9/2024 [Apply Now] Direct Care Professional in Waynesboro , VA Posted on: 4/8/2024 [Apply Now]

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