Duties
• Conducts themselves professionally. Has a clean and neat appearance, AND positive attitude.
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on products available
• Welcome customers to the RESTORE and answer their questions
• "Go the extra mile" to drive sales
• Explains to donors items we accept. Is considerate to donors, especially those turned away due to type and condition of items.
• Follows policy and procedures in regard to customer holds, asking for prices and verifying receipts.
• Assists with keeping warehouse clean.
• Follows instructions on marketing or customer relation activities (coupons etc.)
• Drive the truck to pick up donated products
• Help to load items at the donor's location in a safe and courteous fashion
• Assist in unloading truck at ReStore, following back dock guidelines
• Help clean and move priced items to the showroom floor, as needed
• Assist in other areas within the ReStore, as requested
• Assist in keeping trucks well maintained and clean & perform minor repairs, as needed
• Ensure the licenses and other required information are maintained properly for government bodies and others as appropriate, and all state, and Federal laws are followed at all times.
• Completes daily and weekly vehicle safety check-lists
• Submits all requested scheduling and trucking documentation timely
• Follows all Safety and reporting guidelines as outlined by ReStore Manager
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