Share Email Opening Title Prescreener  About the Organization Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm's automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations. Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry's most complex operational challenges.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location Charlotte, NC   Description Supports processor and offshore team on obtaining missing documentation. Follow up frequently with responsible party and ensures that all deadlines are met in a timely and efficient manner. Recognizes and resolves challenges early in the process, and provides excellent customer service.   Position Requirements Essential Functions & Responsibilities • Manages communication and follow up for defect files • Call specified companies to obtain documentation to complete file submission within established company deadlines. • Performs other related duties as assigned. • Produces loan documents, reports, and new accounts in a timely fashion, with zero unresolved errors. • Provides friendly, accurate, professional service to customers and employees through timely response to messages and correspondence. Knowledge, Skills and Abilities • Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive client experience • One year mortgage industry experience • Ability to prioritize multiple competing tasks • Ability to manage pipeline daily while meeting monthly production and quality goals • Strong written and verbal communication skills preferred   Req Number MOR-19-00032   Close Date 8/13/2019   Salary Range   Position Prescreener   Division Lending Solutions Group   Post Internal Days 0   Created By Sharon Davis   Number of Openings 1   Open Date 6/17/2019   This position is currently not accepting applications. To search for an open position, please go to http://IndecommGlobalServices.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Diligence Auditor in Remote, Any Posted on: 4/17/2024 [Apply Now] Pre-Purchase Review Underwriter. in Remote, Any Posted on: 4/9/2024 [Apply Now] Frontline Underwriter in Remote, Any Posted on: 4/9/2024 [Apply Now] Underwriter in Remote, Any Posted on: 3/13/2024 [Apply Now] Other Jobs Within 60 Miles -- None found -- Follow us See who works here:

 

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