Summary of Job Title: A Software Support Specialist's - Tier I goal is to assist with customer requests for assistance in utilizing the eMDs software suite via inbound and outbound phone calls, chat and email. This is accomplished through teamwork, clear communication, trouble shooting, and application of resources. The successful experience of our customers depends on accurate, dependable, and timely resolution of all requests for assistance.
Essential Duties and Responsibilities:.
Analytical skills / Judgement:
ADDITIONAL SKILLS DESIRED (but not required):
Education and/or Experience or both: See Above
Language Skills: Employees are required to speak, read and write English:
Certificates / Licenses / Registrations: See Above
All employees must be able to lift 50lbs: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is currently not accepting applications.
To search for an open position, please go to http://eMDsIndia.appone.com