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Title

Certification Application Reviewer 

Category Customer Service  
Description

The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system, and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE), and the NBCC Foundation (NBCC-F).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs, and public health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high quality professional development resources for counselors.

POSITION REQUIREMENTS AND RESPONSIBILITIES

  • Reviews and processes new applications and associated documents.
  • Represents NBCC and handles communications (calls and emails) with current applicants.
  • Assists applicants with ProCounselor database.
  • Scans documents as needed.
  • Reviews and processes documents for applicants completing certification.
  • Processes exam registrations and exam score reports.
  • Assists with all mass communications.
  • Organizes online and paper files for record keeping and remote storage.
  • Other duties as assigned.
 
Position Requirements

EDUCATION and EXPERIENCE

  • Bachelor's degree from a four-year college or university required.
  • 1 year related experience and/or training preferred.
  • Working knowledge of Microsoft Word, Excel, Access, and Outlook.
  • Or, equivalent combination of education and experience.

NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 
Full-Time/Part-Time Full-Time  
Shift First  
Position Certification Application Reviewer  
Close Date  
Req Number CUS-19-00002  
Open Date 6/9/2019  
Location National Board for Certified Counselors  
About the Organization
 
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently accepting applications.

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