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Title

Certification Application Reviewer 

Category Customer Service  
Description

The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and administer a national certification system, and to identify qualified counselors who have voluntarily sought and obtained NBCC Board Certification. The organizational mission is to advance counseling as the premier certification body of the profession with the goal of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC); the Center for Credentialing and Education (CCE); and, the NBCC Foundation (NBCC-F).

NBCC and its Affiliates have operations and partnerships in approximately 40 countries providing professional certifications, occupational credentials, training programs, educational activities, and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seek to expand the professional capacity of counselors and human service professionals.

NBCC’s primary organizational functions relate to the development and operation of quality credentialing, certification and quality assurance programs. CCE creates and administers other occupational programs, including education and training activities, and leverages credentials to best serve communities. Additionally, CCE provides management services for associations, boards, agencies, and other organizational clients. The NBCC Foundation administers programs focused on capacity building, the expansion of access to mental health services in underserved and never-served communities, and the development of high-quality professional development resources for counselors.

POSITION REQUIREMENTS AND RESPONSIBILITIES

  • Reviews and processes new applications and associated documents.
  • Represents NBCC and handles communications (calls and emails) with current applicants.
  • Assists applicants with ProCounselor database.
  • Scans documents as needed.
  • Reviews and processes documents for applicants completing certification.
  • Processes exam registrations and exam score reports.
  • Assists with all mass communications.
  • Organizes online and paper files for record keeping and remote storage.
  • Other duties as assigned.
 
Position Requirements

EDUCATION and EXPERIENCE

  • Bachelor's degree from a four-year college or university required.
  • 1 year related experience and/or training preferred.
  • Working knowledge of Microsoft Word, Excel, Access, and Outlook.
  • Or, equivalent combination of education and experience.

NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 
Full-Time/Part-Time Full-Time  
Shift First  
Position Certification Application Reviewer  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Req Number CUS-19-00002  
Open Date 6/9/2019  
Location National Board for Certified Counselors  
About the Organization
 
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://NationalBoardForCertifiedCounselorsInc.appone.com



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