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SAP Functional Analyst 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, gender identity or sexual orientation, creed, sex, disability, marital status, citizenship status, protected veteran status or any other characteristic protected by law.
About the Organization Headquartered in Solon, Ohio, HDT Global is the industry leader in engineering, designing and manufacturing leading-edge military expeditionary products, rugged industrial/commercial products, and products for medical rehabilitation. Our product lines include shelters, heaters, environmental control units (ECUs), power generators, chemical/biological/radiological/nuclear (CBRN) air filtration and collective protection systems, military vehicles, perimeter protection systems, and robotics including manipulator arms, vehicles, and healthcare solutions.

Additionally, HDT’s success and longevity is based on the full range of engineering services we offer, including design, analysis, testing, validation, training, and installation. These services provide the foundation of our innovation, providing ongoing research and development.

Full-Time/Part-Time Full-Time  
Location HDT (Solon, OH-Corporate)  


This position provides SAP functional day to day and project support


  • Provides cross functional SAP first level Helpdesk support - including, but not limited to:
    • Unlocking and Resetting SAP Passwords/Accounts
    • Primary SAP Onboarding setup - Creation of new SAP users
    • Troubleshooting reported issues
      • Potential to make SAP Configuration changes where applicable
      • Interaction with End users to resolve/respond to SAP Business process issues
      • Escalation of tickets to Functional analysts where applicable
    • Ability to articulate related business process flow to both business and technical associates
  • Works independently and as part of a team
  • Basic knowledge of SAP configuration and/or Security/Role Maintenance a plus
    • Willingness to learn and take on additional responsibilities a requirement
  • Knowldege of and ability to create SAP queries and/or report writer/report painter reports a plus
  • Assists with other functional areas in SAP where applicable as well as perform project related tasks
    • Ability to create training documentation is desired
    • Ability to work with data cleansing/loading tools such as Winshuttle is desired
  • Adheres to all quality and safety standards
  • Supports, communicates, reinforces and defends the mission, values and culture of the organization
  • Supports other projects and performs duties as assigned

Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty and responsibility listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • BS/BA or AD Degree in IT or Business Administration


  • Three to five years of SAP experience


  • Ability to manage multiple priorities along with analytical problem solving abilities
  • Excellent communication and customer service skills
  • Strong organizational and time management skills
  • Ability to work a varied schedule, willing to work overtime and travel if necessary
    • Travel for this position will initially be minimal
  • Possesses quality orientation and high attention to detail
  • Possesses strong interpersonal skills and the ability to work with customers, vendors, employees and managers at all levels within the company
  • Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office)
  • Must be able to speak, read and understand English

Number of Openings 1  

This position is currently not accepting applications.

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