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Refund Clerk I 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.  
Open Date 6/11/2019  
Position Refund Clerk I  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Covina  
Req Number TAX-19-00164  

Processes incoming and outgoing mail. Researches paid items with a variety of collectors.

Refund Processing

  • Processes 20 refunds daily.
  • Navigates excel and enter information on cells.
  • Follows internal SLA's for the refund client care box.
  • Learns and follows client specifics.
  • Creates Fedex labels to mail refunds to clients.

Mailing of Refunds

  • Updates an excel spreadsheet accurately.
  • Batches together checks by client.
  • Ensures Fed-ex slip matches client contact info.


  • Ensures emails are responded to within 24 hours.
  • Other dutes as assigned.

Position Requirements
  • High School Diploma or equivalent.
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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