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Title

Technical Project Manager / Engineer 

About the Organization Proton Dealership IT provides a fully outsourced IT department tailored specifically to automotive retail. Our dealership specific experience gives us a unique insight that enables us to introduce and manage the most effective IT systems for dealerships.  
Description

Position: Technical Project Manager / Engineer

Reports To: Technical Operations Manager

JOB SUMMARY

Reporting to the Director of Operations, the project manager is responsible for the successful completion of all Managed Services projects, as well as, internal company projects. This position is responsible for defining and clarifying the project scope, budget, schedule, and resources and ensuring a successful rollout of various technical projects.

DUTIES & RESPONSIBILITIES

∑ Define and clarify all Managed Services projects by analyzing customer priorities, internal Proton Technologies resources, and supplier schedules to most effectively rollout the project

∑ Project plan development

∑ Project schedule development

∑ Prepares and completes action plans; implements production, productivity, quality, and customer service standards; resolves problems; completes audits; determines system improvements.

∑ Communicates project updates at specified intervals, identifying key achievements, status, and next steps

∑ Tracks and resolves all project-related issues, documents and responds to all change requests including benefits and impacts

∑ Provides feedback and development points to project team

∑ Build sound relationships with customers and suppliers

∑ Mediates disputes and ensures team cohesiveness

∑ Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

WORKING CONDITIONS

Remote work is acceptable when appropriate, but work from Proton Technologies' offices expected. Minimal travel to client locations is required. Occasional lifting of equipment required.

 
Position Requirements

SKILLS & EXPERIENCE

· Minimum 5 years of experience in a similar role with specific experience in project management deployment of the following: Systems and Storage, IP/Telephone, Networking, Security and/or consulting in these areas

· Strong business knowledge

· Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-Development, Planning, Performance Management

· Information Technology background; experience with IT related projects and SOW, specializations in Cloud/Managed Services areas including the ability to actually perform and troubleshoot technical tasks such as switch/firewall/access points installations

· Experience managing complex, multi-site integration projects

· Strong knowledge of Cisco

BEHAVIORAL COMPETENCIES

· Strong analytical, consulting/client service, and relationship building skills

· Exceptional prioritization skills with the ability to manage multiple projects

· Excellent communications skills, both written and verbal.

· Strong self-management skills with the ability to work independently with minimal direction

· Strong organizational skills, including the ability to manage multiple tasks and projects with competing priorities.

· Orientation to schedules and deadlines.

· Ability to manage time effectively.

· Assumes responsibilities for own actions.

· Works collaboratively with team to accomplish goals; Ability to deal with all levels of the organization

· Strong problem solving skills.

· Manages conflict positively and resolves differences through negotiation.

· Builds and maintains relationships with other team members and co-workers

 
Full-Time/Part-Time Full-Time  
Location Raleigh, NC  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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