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Communications Coordinator 

About the Organization Founded in 1975, Canine Companions for Independence is a non-profit organization that enhances the lives of people with disabilities by providing highly trained assistance dogs and ongoing support to ensure quality partnerships. Headquartered in Santa Rosa, CA, Canine Companions is the largest non-profit provider of assistance dogs, and is recognized worldwide for the excellence of its dogs, and the quality and longevity of the matches it makes between dogs and people. The result is a life full of increased independence and loving companionship.  
Location National Headquarters - Santa Rosa, CA  
Full-Time/Part-Time Full-Time  
About the Region

Canine Companions for Independence was founded in Santa Rosa, California in 1975. The National Headquarters and Northwest Training Center are located on the Jean and Charles Schulz Campus in Santa Rosa, California. The Schulz Campus, named after generous supporters Jean and Charles Schulz, opened in 1996. The Northwest Region serves people in Northern California, Northern Nevada, Oregon, Washington, Idaho, Montana, Wyoming and Alaska.


Schedule Information None Specified 

Salary Range Salary DOE. Canine Companions for Independence offers benefits including Med., Dental, Vision, 403b w/ match, Life Insurance, and various disability long term care benefits.  


Responsible for developing and coordinating Canine Companions® communications projects. Lead content creator responsible for writing original content and stories, including literature management, asset procurement, direct mail, online and integrated marketing campaigns. Develop, coordinate, analyze and report marketing and fundraising communications metrics. Lead and manage the organization brand guidelines. This position works closely with the national and regional marketing teams to implement program and marketing campaigns.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed:

  • Storyteller and writer - As the primary storyteller and writer for the organization, this position creates the original content used in annual reports, magazines, fundraising campaigns (digital and direct mail), websites, emails, constituent engagement, social media and other marketing and communication materials.
  • Project coordinator - This position is responsible for coordinating numerous marketing projects simultaneously. Acquiring appropriate assets for projects, managing deliverables and working closely with the production process are critical to the success of this position.
  • Brand champion - Maintaining the integrity of our brand and the use of our proprietary assets is a key role of this position.
  • Copy editor – This position is the first-line editor for all marketing materials, so extensive of knowledge of AP style, understanding of brand toolkits and style guides, and an exacting attention to detail is expected.
  • Strategic thinker – Working with the national marketing team, this position will provide analysis, key data, reports and metrics for marketing initiatives, campaigns and communications.

Other duties may include:

  • Public relations – Implement national public relations activities, building media relationships and increasing reach and awareness.
  • Spokesperson - act as spokesperson for the organization, speaking at events and media opportunities.
  • Volunteer support – maintain, update and distribute volunteer communication and outreach tools.
  • Special projects - assist region- and department-level marketing activities, including event communications, analysis and reporting, content creation and digital implementation.
Position Requirements


  • High-level creative writing/storytelling skills; strong editing skills.
  • High-level written, oral and verbal communication skills.
  • High-level project management, time management, self-management and organizational skills, able to meet deadlines.
  • Able to perform several tasks concurrently while maintaining an excellent attention to detail.
  • Able to coordinate and communicate with various staff, volunteers and outside vendors to meet project deadlines and excellent quality standards.
  • Able to think strategically and analytically, create and implement ideas, review and analyze metrics.
  • Able to problem solve, prioritize tasks and meet goals.
  • Able to organize and maintain detailed records
  • Proficiency with computers, website management and graphic design software, including Microsoft Office and Adobe Acrobat.

EXPERIENCE: Minimum of 3-5 years professional experience in marketing, communications, public relations, or journalism. Non-profit experience and knowledge of marketing industry and professional trends and tools preferred. Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and with online marketing, HTML, content management systems and social media is highly preferred.

EDUCATION: Bachelor's degree in marketing, communications or related field preferred; or a combination of education and experience that would lead to success in performing the essential duties of the position.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


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