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Director of Hotel Operations - C 

Position Director of Hotel Operations  
Location Edgewood Tahoe  
About the Organization Just steps from majestic Lake Tahoe, Edgewood Tahoe offers an award-winning experience with a LEED silver certified mountain lodge, tranquil spa, and award-winning 18-hole championship golf course-along with a wide array of dining, shopping, and outdoor activity options-Edgewood Tahoe is the premier all-encompassing lakeside resort experience in the Sierra Nevada. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.  

The Director of Hotel Operations will report to the Edgewood Tahoe General Manager and is responsible for successfully leading and managing the day to day operations of the front office, concierge/resort activities, valet/bell service/transportation/parking, housekeeping and the Edgewood Spa. The primary focus of responsibility is evaluating and improving guest service as well as the efficiencies of the division's departments in order to execute the ultimate guest experience. This position will be an active and engaged member of the Edgewood Executive Team. This position will exhibit excellence in cultivating the Edgewood Vision by executing both employee and guest engagement standards.

Position Requirements
  • Minimum of 5 years of progressive, direct oversight of hotel division within an upscale and/or lifestyle hotel or resort.
  • A proven background of high-level service delivery and guest satisfaction as measured by company and social metrics.
  • Ideal candidate will have 4 or 5 star experience.
  • Strong leadership and communication skills.
  • Ability to plan, direct, and coordinate the daily operations of the property.
  • Ability to ensure optimum performance and continual improvements in guest service, Team Member satisfaction, sales and marketing, resort experience, and profit/financial control.
  • Embrace guest service excellence.
  • Available to work varied shifts when needed, including weekends, holidays, and nights.
Shift -not applicable-  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Category Management  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 

Email None Specified 

Workers Compensation None Specified 

SuperVFlg None Specified 

EEO-4 Job Category None Specified 

supervisorUID None Specified 

This position is currently not accepting applications.

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