Cube Root Corporation is seeking multiple Data Analysts to serve on a contract responsible for supporting the management and oversight of the DC Circulator Bus service. The Data Analysts shall provide support and assistance to DDOT for data tracking and performance, including, without limitation, establishment of an organizational system for KPIs with respect to OMC operations. KPIs must feed into an automated system that tracks equipment, operator, and operating performance as required by FTA and as required by DDOT. Data must be outlined and organized so that monthly reports are issued in a consistent format. This task requires development and maintenance of an automated reporting system, and operation of a support database that tracks and reports KPIs.
Major Duties
(a) Track and report KPIs.
(b) Maintain automated tracking system.
(c) Collect and analyze performance data to determine established data quality and reliability.
(d) Formulate data gathering protocols for recording, evaluating and reporting data.
(e) Analyze data gathered and develop solutions or alternative methods of collecting data.
(f) Assist in aggregating and interpreting performance data.
(g) Summarize quantitative and qualitative analyses into formats appropriate for DDOT staff to review and to provide to the public. Reconfigure existing reports as necessary.
(h) Analyze OMC business processes for service delivery and SOPs, and recommend improvements to DDOT.
(i) Recommend improvements to DC Circulator oversight; focus the work of monitors on problem areas.
(j) Recommend deployment of supervisors and safety officers to the OMC in cooperation with DDOT project staff.
(k) Collect and analyze data for the purpose of recommending changes to existing policies and procedures as needed.
(l) Perform quantitative analyses for the evaluation of (i) contractor performance, and (ii) compliance with standards; with respect to service delivery processes, service standards, and cost.
(m)Compile data from all available, relevant sources and provide daily, weekly, and monthly reports on selected key performance measures.
(n) Attend meetings with internal and external DC Circulator stakeholders.
(o) Prepare and present data, reports, analysis, and recommendations to DDOT staff including, without limitation, executive-level boards.
(p) Serve as a liaison between DDOT and the OMC.
(q) Collect, validate, disseminate, and maintain data collected for DC Circulator operations and performance.
(r) Develop stable and secure data storage and record-keeping systems in consultation with the OMC and DDOT staff.
(s) Ensure that data is available promptly and is accessible remotely in electronic format.
(t) Perform analyses of trends and patterns over temporal, spatial, and situational contexts.
(u) Perform oversight of OMC's regular data collection and reporting responsibilities.
(v) Assist OMC and DDOT in local, regional, and federal data reporting requirements.
Minimum Qualifications
Bachelors Degree in Mathematics, Statistics, or related field.
10+ years of data analysis, statistics, and mathematics experience.
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