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ICS Program Supervisor  

Category Intellectual/Developmental Disabilities Services  

Our ICS Program has an immediate opportunity for a Program Supervisor QP to join their team supporting Charlotte, NC and surrounding area. This position is full-time (M-F 8:30am - 5:00pm / flexible) offering competitive salary and full benefits. If you are looking for a new and rewarding position please apply within.

Position Summary:

This position is responsible for supervision of developmental disabilities and mental health supports for children and adults within an assigned program. Responsible for ensuring best practices, supports based on the personal outcomes of the individual and/or family, compliance with all state, federal, and agency standards as required for assigned services. This position has direct supervision of direct care para-professionals and will report to the program director.

Essential Job Functions:

  • Provides service recipient with a comprehensive continuum of care by planning, coordinating, integrating and monitoring services. Ensures initial and ongoing coordination and oversight of assessment activities
  • Coordinates initial and ongoing development and implementation of the person centered plan
  • Continuously assists in the assessment of functioning, as well as the appropriateness of resources being utilized
  • Provides service recipient with support and advocacy on behalf of individual preferences and goals
  • Serves as a liaison between the service recipient and their family and various community and private agencies involved in the care and education of the person served. Coordinates regular service planning meetings with the service recipient to facilitate service delivery and evaluate the effectiveness of the service plan toward meeting goals
  • Maintains continuity of service delivery by completing/submitting necessary documentation, linking, and coordinating utilization management between providers, MCO’s, and other community stakeholders, etc. as appropriate
  • Assists service recipient to develop critical daily living and coping skills
  • Provides clinical supervision, interventions, and oversight to the direct care- paraprofessional/associate professional staff according to Easter Seals UCP NC & VA, state and federal guidelines
  • Documents clinical supervision and service provision according to Easter Seals UCP NC & VA, state and federal guidelines
  • Reviews and signs off on all required documentation to ensure local, state, federal and Agency requirements are met
  • Promotes team and employee interaction and communication
  • Supports ICS Program Manager with management of program budgets by ensuring necessary authorizations are in place before supports begin or continue, ensuring that direct care paraprofessionals/associate professionals are working appropriately scheduled hours
  • Coordinates the scheduling of Direct Care paraprofessionals/associate professionals providing supports
  • Works with individuals and family to develop schedule for appropriate services
  • Anticipates needs and responds to schedule changes, taking the appropriate action to avoid problems with staff
  • When on call, Coordinators will be available for emergencies related to individuals we support
Position Requirements

Minimum Qualifications:

  • A degree from a four year college or university, accredited by an entity approved by USDOE or CHEA, in human service field such as education, guidance and counseling, social work, psychology, vocational rehabilitation, occupational or physical therapy
  • A minimum of two years of documented experience working with individuals with the population served after completion of four year degree; must meet standards to be certified as a Qualified Professional.
  • A valid, unrestricted North Carolina/equivalent driver’s license, good driving record and possess current, unrestricted auto insurance.
Full-Time/Part-Time Full-Time  
Shift First  
Position ICS Program Supervisor Charlotte  
Division Individual and Community Supports  
Exempt/Non-Exempt Non-Exempt  
Location ICS Charlotte  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently not accepting applications.

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