Share Email Opening Title Overnight Operations Manager NYC (Janitorial)  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Summary: The Operations Manager will be directly responsible for daily operations, customer satisfaction, account retention and strong employee relations for our Overnight Team in NYC. Specific responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, troubleshooting/ problem solving, orientation/training of supervisory and support personnel, safety compliance, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost effective manner. Duties and Responsibilities include the following. Other duties may be assigned. Ensures that service delivery is consistent with the highest quality of standards within our organization. Maintains employee personal records for administrative compliance. Plans, organizes, coordinates, executes and supervises functions of janitorial & staffing operations on overnight shift. Establishes/enforces work flow processes and standards. Ensures that environmental procedures are being maintained in accordance with Local, State, Federal and Company requirements. Meets and communicates with client(s) regularly to ensure satisfaction, identify opportunities, and provide status updates on daily operations and projects. Acts as liaison between the client, operations leads, and corporate support teams. Controls expenses for all managed operations, reviews job cost and make adjustments necessary to meet budget compliance. Prepare basic Microsoft Powerpoint reports on a weekly basis   Position Requirements Position Qualifications:   It is a priority that the successful candidate possesses 2-4 years of experience. Demonstrated experience in coaching, motivating, developing, and leading a team. Knowledge of human resource policies and practices, including development of staffing plans and job descriptions, employee relations, training, safety, benefit administration and succession planning.  Ability to create and forecast productivity, staffing and budget plans.  Initiate and document corrective action in a professional and thorough manner as needed. Highest level of commitment to client satisfaction and quality standards. Ability to take on the leadership role in client communication regarding our programs and services as well as performance under the contract. Provide feedback to management as needed on unique client requirements and opportunities to expand client relationship.   Skills:   Oral Communication Skills Written Communication Skills Interpersonal Relations Customer Relations Customer Service Diplomacy Budgeting        Filing Math Aptitude Negotiations Organization Planning Professionalism Reading Skills Time Management   Education/Experience: Associates degree or higher (or equivalent) 2 year experience in a supervisory capacity Hospitality, Janitorial and/or Staffing industry operations experience Knowledge of all Microsoft Office applications   Full-Time/Part-Time Full-Time   Shift Various Shifts   Reliable Transportation Required   Do you speak English or Spanish fluently?   Position Operations Manager (Janitorial)   Exempt/Non-Exempt Exempt   Location New York, NY - M   This position is currently not accepting applications. To search for an open position, please go to http://SevenCsMaintenanceCoInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us

 

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